[Resolved]  Yatra.com — Lack of transparency - never book again

This is the scenario:
Go air ticket cost - Rs. 3256
Yatra promotional discount - Rs. 251
Net Paid - Rs. 3001

When I requested for cancellation, these were the charges:
Yatra.com discount forfeiture - Rs. 251
Yatra.com cancellation charge - Rs. 300
Go Air cancellation charge - Rs. 750
Amount refunded - Rs. 1700

There is no mention anywhere in the cancellation policy of Yatra.com about retrieving promotional discount and also there is a variation between online and offline cancellation charges of Rs. 150 - offline being costly. But they don't allow offline cancellation 24 hrs before the flight.

I would request yatra.com to put everything in black and white and be fair in dealing with cancellations. I will never again book with yatra.com .