[Resolved] Yatra.com — non-confirmation of air ticket even after receiving payment | |
I have booked my tickets on yatra.com with reeference no [protected] and paid the amount but my ticket for Port Blair to Chennai sector remains unconfirmed. Neither yatra executive called me as promised nor responding to my calls. I am stuck up. My tickets for other 3 sectors are confirmed. whether any yatra executive could be requested to contact me on my mobile [protected] to help me out pk chopra [protected]@yahoo.com Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
Dear Mr Chopra,
We had received your booking on 08th September at 2059hrs. Due to a technical error, one sector could not be issued immediately. Our Customer Care Team would have contacted you on 09th September at 0815hrs to confirm the booking to you.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care
We had received your booking on 08th September at 2059hrs. Due to a technical error, one sector could not be issued immediately. Our Customer Care Team would have contacted you on 09th September at 0815hrs to confirm the booking to you.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
We are extremely sorry for the inconvenience caused. We are looking into this matter & your query has been forwarded to the concerned department. We will respond back to you within 24 hours. Thank you for your patience. For immediate support, please call[protected]
Thanks,
YatraCare