[Resolved]  Yatra.com — my account debited without any information

sir,
on 24th march, my cousin went for booking the tickets through yatra.com, he tried two times, and everytime the server was down, finally he booked through spice jet on the same day, and confimation also obtained .Iwas surprised i was informed by sbicard.com, that my account has been debited twice on the same day through yatra.com and spice jet also.When i informed sbi on line they asked me to downline the complaint and send it to there gurgaon office, i am really confused now.please can u please guide as how my money from yatra.com is refunded


PRAMOD KUMAR TRIVEDI
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Aug 14, 2020
Complaint marked as Resolved 
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Hi,
This is Rahul here i also faced same kind of problem with YATRA but bit different yatra has debited the amt twice from my credit card also. you just take the payment transaction details from SBI and send it to Yatra and then call to call centre and update your query.
prioir you can send the mail at [protected]@yatra.com they may or may not reply but you can send it on this email id.

Yatra is very worst company and their employees very unprofessional and irresponsible they will not show much interest on your query. after eight months of time they have refunded my 12222/- rs.yesterday.they have been used my money so please don't be late send them required information other wise they will not refund your money soon they use your money first and they will refund you..

YATRA is THEVIES...! DO BOOKED THE TICKETS FROM YATRA EVER. WE HAVE MORE BEST SITE TO BOOK TRAVEL
TICKETS.

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