[Resolved]  Yatra.com — no pay

Address:Gwalior, Madhya Pradesh

On Fri, Oct 7, 2011 at 6:44 PM, SUNIL AGRAWAL <[protected]@gmail.com> wrote:
Dear Mr TANUJ AGRAWAL,

Thank you for transacting with Yatra.com. This email is to confirm that your refund has beenprocessed by us to your bank.

The details are:

Booking Reference Number:6751027

Date cancelled on:5/30/2011 6:39:54 PM

Refund Amount:1513.08

Do note, while we have credited the refund to your bank, it is the bank that has to complete therefund to your account. It may take from two to five working days for the bank to do so. In case of any delay, we encourage you to follow up with you bank for the exact status.

Do note, in case you had paid by cash, draft or cheque, the refund will be paid by cheque. We have couriered a cheque for the refund amount due to you, as per the details mentioned above.

Please allow a few days for delivery. In case of any other query, do write to us [protected]@yatra.com.

Warm regards,
Yatra Care Team


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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

Thank you for contacting us at Yatra.com.

We truly apologize for the inconvenience you have faced in this regard.Our Customer Care Team would have contacted you regarding your above query.Please be informed that the refund for the reference # YT6751027 has already been processed from our end on 30th May 2011 for the amount of INR 1513. Request you to check with your Bank regarding the same. We have sent the refund transaction details to your email address to trace the same with your Bank. Incase the amount is not traceable then request you to provide the bank statement dated from 30 May 2011 till 31 July 2011 statement in PDF fromat or screen shot on [protected]@yatra.com to enable us to verify the credit.

Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com

Best Regards
Yatra Care
Dear Customer,
Greetings of the day from yatra.com

Our team would have contacted you on the above query and we hope they have been able to resolve your concerns pertaining to refund. As communicated to our team the refund has reflected in your other card which you transacted online. We hope this helps resolve your query.
We assure you of our best services at all times, and hope to continue to service your travel requirements.
Best Regards
Yatra Care

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