Yatra.com — refund on booked ticket

Address:

Dibrugarh, Assam

i booked a ticket from yatra.com from patna to chennai on 11/2/12 date of travel 14/2/12, but unfortunately internet connection failed during the ticket booking, the booking was not completed on that moment, but amount was deducted from my account. then i tried again for next booing and was successfully booked and also deducted the fare from my account. but the incomplete booking deduction amount not returned till date.

in-completed booking details are given below
DATE OF BOOKING 11/2/12
DATE OF TRAVEL 14/2/12
AMOUNT 7583/-
NAME OF PASSENGER MD IZHAR
NAME OF CARD VISA
CARD NO. [protected]
NAME OF BANK SBI
BOOKING ID [protected]@yahoo.com