Country Club Hospitality & Holidays Ltd. — customer information breach & conduct of transparency

Address:	New Delhi, Delhi, 110015
Website:	countryclubindia.net

Hi,
My name is Gagan Ahuja, purchased CC membership (CCDL10V10LB2110). They are not providing services committed to me.
The Company has done a breach of conduct. Rajouri Garden Delhi staff Nadeem and Tara Chand is not aware about company's policy. Team has set some condition without my consent due to which they are not able to give results.
In addition to above points:
We are looking for to get support to plan our trip to Dubai and now this team is saying that International Trips are not included in your membership whereas at the time of purchase they mentioned that in next 10 years we can travel to any country to use their services.
Unfortunately the staff of this company is not up to the mark and they are not capable to handle customer query. On one of query i asked to provide me resolution of my probelm. Instead of problem this company asked me to pay my yearly AMC.
Esha from customer service, Nadeem and Tara Chand from their Rajouri Garden Delhi branch are of no use as they are just trying to give excuses. One would be fortunate enough to get through from this company's IVR and get a chance to talk to their rep. Its a feeling like that you have reached on Mars. You have try their numbers continuously for 3 to 4 hours to connect with their reps. Attached image has a some numbers provided to me by the branch owner of Rajouri Garden with the confidence that I should a resolution of my query from it and surprisingly these numbers are coming temporarily out of service.