CPP Group India Complaints & Reviews

I have been trying to cancel my current membership and prevent renewal of my membership -due on 10th Oct 2021. I have been trying to reach out to the company through the mail id Provided in their web page, but the mail bounces back saying that such a mail id doesnt exist(cppindia.[protected]@cpp.co.uk). The toll free number provided[protected] the customer care executive doesnt answer the call. The website does not even provide a direct...

Purchased a mobile phone using bajaj finserv few days ago.
Bajaj finserv has automatically started DIGITAL FONE SAFE provided by CPP Group India costing around 6000/- inr.
I feel cheated as i was not made aware of it. Cancel this loan immediately.
Bajaj Finserv loan No - 425CFSHJ453821.

Dont push products and services down the throat of customers....

I wish to discontinue your services as it is not useful to me at all. My member ID is IA5188027.

I have been sending mails to discontinue the service in the past months as well, but no response.

I have already raised this issue with CPP customer service and they have confirmed cancellation and mentioned refund within 7 working days.

The executive also refused to share any cancellation and refund...

Good evening sir. I Rajib Majumder my SBI credit card number [protected] and my register mobile number [protected]. On the day 08 September 21 I received a message your card ending 7648 debit Rs 25248/ further i go to SBI credit card office and submit a dispute form. On the day 22 September 21 I received a message our investigation could not in your favour further i go to SBI credit card office for quiry. Further SBI card office guide...

Dear Sir,

I have taken Personal loan on Bajaj finserv they have taken this policy without my knowledge.

Kindly close the above mentioned policy .

Bajaj LAN No. LAN No 403GPLFU7214115...

I never subscribe this service on my credit card..without my approval CPP activate this service and charge annual fees.

Now SBI cards sale personal harassing me on daily basis for recovery of such amount.

All the genuine charges paid by me on timely basis....

Hi,
I am not able to register a claim for accidental damage to my mobile phone, I have brought the plan from bajaj portal where is paid 2863 for insurance. Cpp is service provider and they have provided me membership id. When i tried to reach them to register my claim, They are not ready to accept and asking me to get in touch with bajaj, I have made both parties on conference, CPP is not able to provide the details and they providing...

Dear Cpp team,

I have got your membership renewal email, i have shared email to cancel my renewal and i have not got any reply from your end, please cancel my membership renewal which was due on[protected].

Membership Number : IA3135240
Name : Abdul Raheem Mohammed

Thanks,
Abdul Raheem Md...

On august 22, my credit card statement came with extra 2499₹ for a unknown reason. later i came to know that so call CPP group deduct that for membership policy. I immediately search their cc no and call them to reactivate my membership and refund me, they agreed on that and said that refund will done soon. from 22 august to 9 sep 19 days gone, they dodnt make my money back yet. I have two questions first is for CPP and 2nd one is for SBI....

Mobile Protection plan was explained to me and i have agreed/ given consent for the same but Card Protection plan has issued to me which i dont want to accept, So request for cancellation of the plan.

CPP membership number is IAC465038 dt. 07.09.2021...

I cancelled my membership by calling customer care 30 aug 2021even though y promise me to refund 7 working day now is over still I don't receive refund every time I call for update your customer exicutive say waiting for some time and refused to give any more information

Kindly arrange for my refund as soon as possible

My membership ID is IAC390472...

Sir my policy no. IM6361440
Sir I had an accident on 11/08/2021, due to which I was not able to register the claim, I registered the claim after a few days, please open my claim...

Dear sir/madam,

I want to deactivate my CPP SBI Credit card plan & please refund the amount which is debit
Member
Membership No IAA320760...

I have purchased a laptop on emi from bajaj finance, my emi is of 4520rs per month.
But now received msg from bajaj finance that i have purchased an insurance with my loan, after that i checked my loan details the digital cpp telebinding (Rs 540 per emi) activited without my permission.

It's totally fraud, i'm not acceptable to pay this cpp charges

this is loan account number 541DTBHF193741
Insurance...

Dear Sir/Madam,

I have received the complete details about the plan you have to sent to me. I does not suit my requirements. Hence I request you to cancel my subscription for this policy my details are as given below

Membership No: IAC249536
Validity Starts From: 18/08/2021

as per your policy please cancel it immediately

Regards

Ponnuru RaviKumar...

I claimed warrenty of my phone and it was picked up on 26 july, now 1 month passed but they not only telling me status of my phone repair when i try to connect then the tell we will contact to you within 1-2 days but they not respond...

I have cancelled my cpp plan 7 august 2021..But not refund 2499 amount of copy plan..It's deducted..And bill issued..Plz refund 2499 amount ...
Note...I have complained 3 times.....

I was rassid an complanit of my device innsurance and it was closed without telling me anything...

I cancelled my membership by calling [protected] on 29th July, 2021.Even though you promised to refund me within 7 working days, it's been 10 working days (14 days in total) since then, still I don't have the refund. Every time I call for update, your customer care executive says to wait for 2 more days and refuses to give any more information.

Kindly arrange for my refund asap....

Hi,
I have claimed for damaged phone in june 2021.
Whenever I call on customer service they replies to provide 2-4 working days, which is till date not replied.
Please reply back on [protected]@gmail.com

Registered details
Rahul Raut
[protected]...