CraftsVilla.com — Cheap quality

Address:Chennai, Tamil Nadu

I ordered a saree from craftsvilla.com and it was delivered after 12days.COD now I'm not happy with the quality of the material and I want to return and get my refund but no one is picking the call on the number [protected] and had to register a complaint with akosha.Com my complaint number is 3010140 spoke with krishna and he advised to go to consumer court if not refunded. Please help me to get my refund
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CraftsVilla.com customer support has been notified about the posted complaint.
Complaint comments 

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Dear Vijayamala,

We’re really sorry for the time that is being taken to give you an update on your Akosha complaint (#3010140). We’re constantly following up with the brand regarding your complaint, but it’s taking a little more time than expected due to some unforeseen reasons. Please don’t worry, however. We will re-escalate your issue to the brand on high priority and a senior team member will also call you to explain everything to you.

Regards
Online Team
Akosha

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    CraftsVilla.com Phone
    +91 22 6157 9090
    CraftsVilla.com Address
    Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
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