[Resolved] CraftsVilla.com — Not yet delivered the given order

Meenu Harikesh

from Thiruvananthapuram, Kerala

Address:	Thiruvananthapuram, Kerala, 695551
Website:	www.craftsvilla.com

Respected Sir/Madam,

I have ordered a Blue Analog Round Casual Watch By Women. My order number is[protected] and tracking AWB number is[protected]. When I track this order it is only Processed on 20 Dec 2016. In the tracking information the delivered date is by Mon 26th Dec to Wed 28th Dec. Till this time it is showing that it is only processed. Within short time I need to deliver my order otherwise I will be cancel the order Please find a solution immediately.
'Thanking You'
With sincere,
Meenu.S

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Feb 10, 2017

Complaint marked as Resolved

Verified Support

Jan 04, 2017

CraftsVilla.com Customer Care's response Hi Meenu,

We apologize for the delay in delivery.

Shipment #[protected]

Please allow us time to get this checked with our logistics partner and we'll get back to you at the earliest.

Regards,
Craftsvilla Happiness Team

Verified Support

Jan 09, 2017

CraftsVilla.com Customer Care's response Hi Meenu,

Sincere apologies.

Shipment #[protected]

Your order has already been dispatched and should reach you within 4-5 business days. You can track your order with the following details:

Courier name : Dotzot
Tracking number: I[protected]

You can also track your order on the courier company's website at: http://dotzot.in/

In case you need any further assistance, feel free to get back to us.

Regards,
Craftsvilla Happiness Team