CraftsVilla.com — Refund of the money | |||
Dear Sir, I have ordered one dress online. Order no[protected]. I wanted to return the dress, so I emailed them regarding the same. They provided me with the address to return. I have sent the dress on the said address via professional courier POD no[protected]. The said shipment was return with the reason as consignee shifted. From that date I have been following up with craftsvilla customer care via email for new address. Its been a month they have not provided with me a new address or refunded my money back. They are giving me stupid replies like send your package to given address and give us the POD no. Just tell me, how I am supposed to send the dress return if the given address is wrong. This dumb people doesn't understand this. I have tried to contact them on customer care number [protected] which is always busy. I am tired and very irrate with the kind of service and response received from them. Even for my last email sent on 18.02.15 no reply received till date. My contact details are mentioned below: Name: Sushil Kanekar Email Id: [protected]@gmail.com Mobile no: [protected] Was this information helpful? | |||
CraftsVilla.com customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
hello today i have complaint heena khan anarkali party wear suit by fabfiza is not good as see as product . i want please back my money with easy return my order number is [protected] shipment number[protected] so please back my money
Till date no resolution. This people are doing timepass only.
29%
Complaints
1161
Pending
115
Resolved
303
+91 22 6157 9090
Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
View all CraftsVilla.com contact information
descripton -— 100 classic half half saree bought on