[Resolved] CraftsVilla.com — Shree Sanskruti Self Design Banarasi Art Silk Black Color Saree For Women With Blouse Piece | |||||
I have already been discussed with your customer care executive regarding my refund issue. I placed order for 2 saree(rs1215+rs1049) on 11th of Jan 2017 by ICICI debit card in the name of Vaibhav Gaikwad. Payment initiated and money got deducted, (Total = 2564(300rs shipping) ) But on a same day I cancelled 1 saree (rs1215), next day I ordered same saree with another deduction by Debit card. Then after some days I have returned 1 saree(rs 1049) which been delivered, I got refund on that saree but what about my 1st refund? I have been called your customer care but they said we have initiated your refund you will get it soon.but have not received yet . Please give my refund back and do the needful for the same. Was this information helpful? | |||||
Mar 6, 2017 Complaint marked as Resolved Verified Support Feb 03, 2017 CraftsVilla.com Customer Care's response Hi Amruta, We sincerely regret the inconvenience caused. Shipment #[protected] We have processed refund for the order amount which will be credited in your account within next 7 days. Note:- For prepaid order, kindly check your account through which the payment was made. Regards, Craftsvilla Happiness Team | |||||
 2 Comments | |||||
Comments
Dear Readers,
For info, craftsvilla charged me 1250 inr on 21st February, and initiated rufund of 1249 inr on 6th March 2017.
Indians, think about how they are cheating customers. In India we have craze for online shopping and this website are cheating and making money from us. Think that if they do the same to at least 1 lakh customer what they did to me then alongwith the bank interest they have more than a lac in a small span of time. The customer care of craftsvilla will provably explain in a response below that Re.1 is payu transaction charge or something like that, but we should not trust them at all. If you purchase from genuine websites like amazon india, ebay, flipkart, snapdeal then they dont do this. From here you can understand that something is suspicous. Dear Indians, the common man of India has to awake and fight with these sort of curropted companies. Lets awake.
For info, craftsvilla charged me 1250 inr on 21st February, and initiated rufund of 1249 inr on 6th March 2017.
Indians, think about how they are cheating customers. In India we have craze for online shopping and this website are cheating and making money from us. Think that if they do the same to at least 1 lakh customer what they did to me then alongwith the bank interest they have more than a lac in a small span of time. The customer care of craftsvilla will provably explain in a response below that Re.1 is payu transaction charge or something like that, but we should not trust them at all. If you purchase from genuine websites like amazon india, ebay, flipkart, snapdeal then they dont do this. From here you can understand that something is suspicous. Dear Indians, the common man of India has to awake and fight with these sort of curropted companies. Lets awake.
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