[Resolved]  CraftsVilla.com — Sir The site shows that my order Id[protected] has been delivered,

Address:Mumbai City, Maharashtra

The site shows that my product id[protected] has been delivered..But In reality I have nt received neither i have been Informed about it..I have paid Onl9..Now I want my cash back as soon as possible..U guys have nt provided the courier address neither any tracking details.It seems really fraud site.plz refund my money as soon as possible.I am quite disappointed
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Feb 3, 2017
Complaint marked as Resolved 
Dec 30, 2016
Updated by Tejaswini Xebasrita
Here is the screebshot of the Image.

Verified Support
Dec 30, 2016
CraftsVilla.com Customer Care's response
Hi Tejaswini,

Sincere apologies.

Shipment #[protected]

Your order has already been dispatched and should reach you within 4-5 business days. You can track your order with the following details:

Courier name : INDIAN SPEED POST
Tracking number: EG[protected]IN

You can also track your order on the courier company's website at: https://www.indiapost.gov.in/VAS/Pages/trackconsignment.aspx

In case you need any further assistance, feel free to get back to us.

Regards,
Craftsvilla Happiness Team
Dec 31, 2016
Updated by Tejaswini Xebasrita
Sir while I checked on India post Courier site I did nt get any Information about my product.It showed that its an Invalid no ...Whats the matter.Plz solve the Issues...I am highly disappointed

Dec 31, 2016
Updated by Tejaswini Xebasrita
I have one more query.If the order is in transit then why it shows being delivered to me
Verified Support
Dec 31, 2016
CraftsVilla.com Customer Care's response
Hi Tejaswini,

Apologies for the inconvenience caused.

Shipment #[protected]

As conveyed earlier, your order is in transit and should reach you soon. You can track your order with the following details:

Courier name : INDIAN SPEED POST
Tracking number: EG[protected]IN

You can also track your order on the courier company's website at: https://www.indiapost.gov.in/VAS/Pages/trackconsignment.aspx

Regards,
Craftsvilla Happiness Team
Complaint comments 

Comments

Thanks for your quick reply...If the product is intransit then why it shows that the product is already delivered? Thats why i am worried.Please solve my query...Waiting for ur reply

CraftsVilla.com Customer Care's response, Jan 4, 2017
Verified Support
Hi Tejaswini,

We're extremely sorry for the inconvenience caused to you.

Shipment #103447253

As per our records, the order has been delivered to the mentioned shipping address. Please reach us for further assistance and we'd be glad to assist you.

Regards,
Craftsvilla Happiness Team

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