Cred Complaints & Reviews

ICICILombard Policy for two wheller brought from CRED. But durle to a glitch I am not able to update the KYC and the option to update the KYC till now not available in the app. From Oct 26 2023 sent multiple mail and all the required documents for KYC, till today Nov 22 2023 no reply and the policy not issues. When placing a call through app, the executive informs they ate from Credict Crad department and could not help me. Attaching all...

Have taken a two wheller Insurance From CRED platform. The Insurance provider was ICICILombard. Due to a glitch in app I was and I am not able to update the KYC. Hence raised a issue and they asked me to send the Adhar Card for KYC. I brought the Insurance on Oct 26 2023 and sent all requested documents in mail but today it's Nov 22 2023 and still no updates from CRED and no replies to my multiple follow ups. When I do get a call from support...

Dear sir,
I have paid the credit card bill amount on dtd 8-11-23 vide utr no. IN6BT23110810DLH through CRED APP. against that we have paid below mention amount to Cred.
= 08 Nov 2023 My0vRRvgJ39PCe-RAZPCREDCLUB [protected] 08 Nov 2023 4, 097.00

But after 6 days that amount is not credited in amex card account (confirmed by Customer care).

request to resolve the issues as soon as possible...

- 13th September 2023. The number from Nua / Cred has got spread everywhere and now frausters are calling. Here is the name of the fraudster and she has two phone numbers and a group of women with her - [protected]. She calls herself as Chanchal Sharma.another number is [protected]
- Cred has a lot of startups connected to it. i did shopping using one of their connected startup Nua after getting a coupon after playing cred game.br...

I have made a transactions on 1st November 2023 in which payment of Rs.47658 on 1st November 2023 through CRED app for my ICICI credit card is not credited. Payment has been made from my ICICI savings account using UPI via CRED app - Till today 09.11.2023, it is NOT credited to my Credit card.

Amount - 47658
ORDER ID - Q96Z3DDL1X2
UTR Number - AXNFC[protected]
Transaction Type- UPI via CRED

I...

My name is Preeti Agarwal and I have been using the CRED application. On the date of 29.10.23, I made a payment towards PJP cinema. Although the amount was deducted from my account, but receiver does not receive the amount., and amount not credited in my bank account.

I kindly request your assistance in resolving this issue and ensuring that the payment is properly credited to my bank account.

Thank you for your...

I am writing to express my deep dissatisfaction with a recent transaction I initiated through the Cred platform. On October 30, 2023, I initiated a credit card payment amounting to INR 1, 81, 000 using Cred's services. Unfortunately, the payment has not been processed as of November 1, 2023.

I was prompted to seek a refund of the amount due to this delay, but to my dismay, Cred informed me that there is a technical issue preventing...

My name is Pawan Laxman Shinde, and I have been using the CRED application. On the date of 21.09.23, I made a payment towards my credit card. Although the amount was deducted from my account, the credit card payment is still pending, and the amount has not been credited to my credit card account.

I kindly request your assistance in resolving this issue and ensuring that the payment is properly credited to my credit card account.br...

Dear sir,
maine cred application se credit card kli payment ki thi jiska amount 4991/- or dated[protected] thi. But wo apyment abhi tak credit mein show nhi hui or na hi refund aayi h . Maine iske liye cred walo ko compaint ki to unhone muje utr no. Payment mode dekr kha ki bank mein ja kr pta kro or bank m jb complaint ki to wo khte h ki unki tarf se payment cred ko ho chuki hai ab wo btaynge ki paymnet kahan hui h agar unhone sahi...

Dear sir,
There was a un authorized transection done by CRED with my SBI Bank credit card payment without my permission. Money deducted from my account rupees 1167.00 on 26/09/2023. My Payment is deducted through CRED IN for rupees of 1167.00rupees on 26/09/2023.

The entry in my statement of Credit card named of Dreamplug technologies Bangalore IN of 1167.00

Refrences-Attached Gmail screenshot.
br...

Dear sir,

There was a un authorized transection has done by CRED from my Sbi Bank credit card on 26/09/2023. Money deducted from my account Rupees 1167 without my permission. My Payment is deducted through CRED IN for rupees of 1167 on 26/09/2026.

The entry in my statement of Credit card named of Dreamplug technologies Bangalore IN of 1167. 00 rupees.

Refrences-Attached email screenshot. br...

We initiated the Airtel prepaid payment of ₹155 to +91 [protected] on 21st Oct 2023, but the recharge was still not updated. But the amount was debited from my account. Please resolve this issue as soon as possible. I have waited till 24 hours to reflect the recharge.

Transaction ID
PU013294ZU4RWWGA6824...

Dear CRED Support Team,

I recently made a payment through CRED for my credit card, and while the payment was debited from my account, the transaction ultimately failed on the CRED side. To my dismay, the refunded amount has been transferred to an unknown person's account.

I urgently request your assistance in resolving this issue. I need the refunded amount to be credited back to my account at the earliest....

Received a flat Rs. 175/- cashback reward on recharging for VI from the rewards page on cred app.
I have made a legitimate transaction on the app. But the customer care is making up new reasons everytime to deny me the cashback....

Cred has not provided cashback as per the coupon applied on Zomato....

I have made a transaction on 04 October 2023 for an amount of 30486 rupees by using my kotak bank credit card with the help of rent pay option availed in cred app. i have made transaction using UPI id [protected]@axl,
it showed transaction is success and amount debited full at first but amount not credited to beneficiary, and status of transaction shows processing in cred app, i have tried to contact the customer service from cred...

I did a upi transaction dated 25.09.2023 from cred app towards the advance payment of cred cash loan. however the money amounting to rs. 2723/- was deducted vide (ref no.[protected] but the transaction failed. i was expecting a refund for the transaction in 1-2 days since it was a upi transaction, however 7 days have passed but no result from bank end.

now after filing complaint with cred, they inform that vide utr no....

Hi, I made electricity bill payment for TNEB through CRED app on January 8th for Rs. 4100. Payment not received by TNEB till date (October 8th) and not refunded by CRED either. Kindly help me get justice and my money back. Thank you...

25th sep 2023 Rs.13180 transaction cred app used yesbank card to pay Education fees.27th sep 2023 transaction successful msg sent cred.but not credited institute account. institutions given statement 1 Oct 2023.....

I am writing to express my profound frustration and disappointment regarding my experience with the CRED app's support team. I am utterly dissatisfied with the way my issue has been handled, and despite my best efforts to resolve the matter, there has been no satisfactory resolution so far.

On 17 September, a refund request was initiated through the CRED app. Following this, I contacted the customer support team, expecting...