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Cred Complaints & Reviews

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Last updated May 10, 2024
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Cred reviews & complaints page 5

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V
Venkat34111
from Hyderabad, Telangana
Jul 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed credit Transaction refund

DATE: 22 July 2023
Issue: Credit Card (ending -4414) Payment Failed while paying via CRED APP.
I have initiated the transaction of 3, 74, 944.31 for order id - 16LVPDNQVV4R
In which the transaction failed and the amount needs to refund ASAP.

There's no contact number to call and check for status.

We have only email support, I have provided all the details but there's no response....
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I
ismailcred
from Chennai, Tamil Nadu
Jul 26, 2023
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CRED cash repayment issue loan account no : 79534583( IDFC BANK -LENDER)

Hi Cred Team,

Regarding the loan account number 79534583 and the amount I borrowed from you, I have received a legal notice from IDFC Bank. I don't understand why this is happening when I have already paid the full amount. I am extremely stressed due to this situation caused by the Cred app. It is your responsibility to close my account after receiving payment, but it is still open, and I am receiving legal notices from IDFC...
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Razorpay customer care 9832254574
Jul 17, 2023
Aug 10, 2023
This thread was updated on Aug 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Toll-Free: 087096~29421 (Online complaint, 24/7) / 91551-49978 ( 87096-29421 )/ helpline number / any..

Address:Mumbai

As I was transfer the money to bank of Baroda account (A/C-[protected]) through ICICI credit card using CRED app on 29.04.2023 and money transferred to wrong account (A/C-[protected]) in same bank of Baroda branch (BARB0PHALOD). in which account money credit is locked and account owner does not meet.
kindly reversal the money

CORRECT A/C NO.[protected]
WRONG A/C NO. [protected]
AMOUNT - 44000/-
TRANSACTION...
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H
hemantgupta1892
Jul 16, 2023
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Tuition fees credited in wrong account

As I was transferring the money to bank of Baroda account (A/C-[protected]) through ICICI credit card using CRED app on 29.04.2023 and money transferred to wrong account (A/C-[protected]) in same bank of Baroda branch (BARB0PHALOD). in which account money credit is locked and account owner does not meet.
kindly reversal the money

CORRECT A/C NO.[protected]
WRONG A/C NO. [protected]
AMOUNT...
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H
Hasu1965
from Vadodara, Gujarat
Jul 11, 2023
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Not accessing the Old CRED account

Address:India
Website:India

I would like to inform you that the old account with my old mobile number ([protected]) has already been made inactive against my request to the sim service provider due to some suspected calls around two years back.
Old mobile number is linked with hasmukh.[protected]@gmail.com and new mobile number is also linked with hasmukh.[protected]@gmail.com.

I already stopped the CRED transaction with my old number from that period.br...
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D
durga phani kumar mapatula
from Hyderabad, Telangana
Jul 8, 2023
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Credit card due payment not credited

Address:D.no 36/37/22 guttulavari st Rajahmundry

My credit card due payment 5360/ RS today I paid in cred app but still not credited in my sbi credit card no ending 8838 pls credit my ammount...
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K
Kotna
from Guntur, Andhra Pradesh
Jul 8, 2023
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Not deposited in my credit card payment

Address:GUNTUR

MB8sADwdMmTGJX-RAZPCREDCLUB .Ref.no.[protected]...
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R
rajab67
from Mumbai, Maharashtra
Jul 6, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
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Credit card payment not credited to card

I have paid HDFC bank credit card payment on 4th July, till 6th July the payment is not credited, so many times contacted support, but there is no response yet, I am getting reminders from bank as well as bank has blocked that much money, due to which other EMI got bounced....
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Support team asks latest statement and check it on other day and again asks the latest statement. This is continuing since 22 june 2023 and today is 03 July 2023. Yet I haven't got refund yet. Executive is not even calling though I asked many times to schedule a call.

Mail says 2-3 days to resolve but it is more than 10 days and not resolved....
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I have ordered a Guess Body Mist worth Rs1690/- in rupees 315. The order tracking updated me that my product has been packed and shipped and it will be delivered on 25th June. But all of sudden a notification came and said the product is cancelled due to unforeseen reasons. When I tried to order the same again, they raised the prices from 300 to 1100 almost 3 times.

These are the tricks cred app is playing with consumers....
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P
Pradeepa Kumar
Jun 28, 2023
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Ticket No. : 9131287 - Rent Payment Processing

Ticket No. : 9131287 - Rent Payment Processing with order id: P63GV6QPV9RP, it has already been two days kindly take action fast
We are normal people managing and balancing with the inflow and outflow of money, please process the payment fast
This has caused unnecessary troubles to me and my beneficiary
You say on priority and ask for 7 days which is stupidity, resolve the issue immediately...
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S
Subash kokkiligadda
Jun 22, 2023
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Sbi credit card bill payment not received by bank

I have paid my Sbi credit card bill 91173Rs on due date of 22nd June 2023 but the bank has not received yet. If itโ€™s not received by today (22/06/2023) then have to pay interest...
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S
Subash kokkiligadda
Jun 22, 2023
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Sbi credit card bill payment issue

My name is subash.I have paid my Sbi credit card bill 91117Rs on due date of 22nd June 2023 but the payment has not yet received by the bank.If its not received today I have to pay them interest for late payment...
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A
azhar4668
Jun 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not depositing the amount

Website:Cred app

I have done my rent payment.
It shows it will be completed in 72 hours
And now 120 hours completed.
They are only saying we are working on it.
They are making me fool please help you out.
No response from cred.
They only say we are working.
5 days are too much....
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A
azhar4668
Jun 20, 2023
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Cred payment rent not deposited

I have done my rent payment of 49794.
It shows it will be completed in 72 hours.
Now it has been 120 hours.
They only say 'we are working on it'
They are making me fool.
They are not depositing the amount nor refunding.
Please help me out please๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™...
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A
azhar4668
Jun 19, 2023
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Cred payment rent

I have done my rent payment.
It shows it will be completed in 72 hours
And 72 hours completed
But still is in pending process.
Why are not they depositing in land Lord account.
No customer care service
Worst customer care service in India.
Cred is National level company
And it has no customer service service.
Disgusting...
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A
azhar4668
Jun 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rent payment

I have done my rent payment
It shows it will deposit in 72 hours
Now 72 hours completed.
But still is in pending .
Please help me out
Cred has no customer care number
Very disgusting customer service...
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G
Ghanathe
from Nalgonda, Andhra Pradesh
Jun 13, 2023
Jun 16, 2023
This thread was updated on Jun 16, 2023
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Non receipt of credit card payment

Address:Beside Hitech Colony Dream Homes, Miryalaguda Road

I have made a payment of Rs. 16, 169.38 to the ICICI Credit card ending with 1005 on 9th June, 2023 towards bill payment, and the cred app has confirmed the payment, but in the ICICI bank app, the amount is still showing as pending as on today i.e.,[protected]:19 PM). Please rectify....
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A
akimehtaashvika
from Mumbai, Maharashtra
May 23, 2023
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Stone delivered instead of the ordered body wash.

Hi,
I recently ordered a 'Sirona body wash' from Cred. But instead of that, I was delivered a box with a stone. The order was delivered on 18th May and I have already raised a complaint with Cred support immediately. But it has been over 5 days and I haven't received any communication from the support team. I have also tried to follow up, but still no response. Please help.

Regards,
Akshay Mehta...
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S
sbhat01
May 22, 2023
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Regarding ticket:- 8763858

My issue is yet to be resolved and you have recreated the issue again, what the hell is happening, why I see 9 more unwanted autodebits from my account, without my consent
You are yet to refund my previous more than 18 transactions of autodebit and such a stupid thing done again by you, 9 more transactions of autodebit, seriously!!!
what is happen CRED, dont make me angry now
Call my number, I will talk to you ASAP...
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