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Cred Complaints & Reviews

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Last updated May 14, 2024
Complaints 666
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Cred reviews & complaints page 4

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K
kripatsk
Sep 25, 2023
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Unauthorized transaction in credit card

On 19th July 2023, an unauthorized debit of Rs. 2, 436 has been made to Dreamplug Technologies from my ICICI bank credit card. This has not been made by me. This has resulted in penalties, and the current outstanding amount is Rs. 3200.86. Kindly address is fraudulent issue and help me get a refund.

Thank you...
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R
Rahu1992
from Jiaganj Azimganj, West Bengal
Sep 20, 2023
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Didn't get refund money

I have paid my credit card bill by cred app Rs 121000. Payment was failed. But didn't get refund money....
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D
dhirinift
Sep 18, 2023
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Payment lies

Dear Cred,

As per our last discussion, you were supposed to either clear my overdue amount of my HDFC credit card payment of Rs.54, 459/- or to make refund of Rs.54, 495/- + overdue charge in my source payment account within 48hrs.
but neither you have settled my failed transaction nor you have make any refund. I have cross checked with my credit card bank official and they clearly said they have not received any payment...
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I ordered 2 products from EUME through CRED app. One product was delivered - Toilet kit. The other product (back pack) was not delivered. I noticed in the app that the product marked as delivered was the backpack while the toilet kit was marked as not delivered. I raised a complaint through the app on 22nd August (details in the trailing mail with screenshot). I also attached a photo of the product which was delivered to ensure that my issue...
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B
BharatVatsa
from Pune, Maharashtra
Sep 15, 2023
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Credit Card Payment refund issue

I made the credit card payment on CRED app, the money got deducted from my bank however it did not get paid to my credit card and it still shows outstanding.
I already have raised a issue tkt on CRED, the status is open. It says they have initiated the refund process however it's been 2 days and I have not received any money. The amount is big. Hence, I am really concerned.
No one is responding to my issue, no one is contacting...
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N
Nilesh Bagde
Sep 14, 2023
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Bill payment not reflecting

Address:B4 101 , Edden tower, Wakad , Pune
Website:cred.club

The electricity bill payment done a long ago suddenly not reflecting.....
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N
Nilesh Bagde
Sep 14, 2023
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Electricity bill payment not reflecting

Address:B101 Edden Tower, Wakad

Electricity bill was paid on 24 aug through Cred
Of ra 6110 but now it's not showing anything and not reflecting on gpay and phone pay.. I have to again pay the same amount.. electricity has been cut down.. again......
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N
Narinder gupta g
from Ludhiana, Punjab
Sep 12, 2023
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Credit Card And Electricity bill not reached to bank and electric company

On 1St of September 2023 paying Axis bank credit card payment thru cred online payment application and again on 12th September again doing payment of Rs 26434.61 but still not deposit in bank,
and today 12th September second case, again paining home electricity bill thru your application in early in the morning on 12th September. But after many hours this payment again not reach the pspcl online sites....
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D
dhirinift
Sep 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Failure

Hi Cred, I have made payment of my HDFC credit card bill through cred app.
Rs 54, 459 debited from my account and still my hdfc account shows overdue. no refund is initiated from your side. So how am i supposed to pay these overdue amount without your refund money.Also who will bear penalties for these over due payment or late payment?
So i kindly request Cred to clear my over due amount of hdfc credit card immediadetly.br...
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A
from Thane, Maharashtra
Sep 4, 2023
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Hdfc credit card payment not paid to hdfc

Address:Room no 2 kwing tata power kalyan thane maharastra

I am satish Avhad my registered phone no is [protected] i have paid money through cred app to hdfc credit card but till payment not received to hdfc please do needful...
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A
akrauf29
from mumbai, Maharashtra
Sep 2, 2023
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Reversal amount

I’m paying my tution fees they deduct money then say we could not transfers the money in beniguvery account money will b refunded in 7 working days who will bear the late fees and they don’t allow kid to sit in classes for the same last time also they did same it’s third or 4 time issue one time u could not send money to credit card i loose 5000 for ur mistake no revert no apology no calls no feedback pathetic company behaviour now...
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A
APURBA Pathak
from Kolkata, West Bengal
Aug 30, 2023
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Proper product not delivered but update delivered

Dear team

It's very unfortunate that last 14 days after so many requests no one wants to resolve my issue, so many customer care executive call me but no one gives me any solution.

Today one customer care executive Mr Rahul call me and try to establish nothing happened and all problem from customer side and without any solution continuously argument with me also irritating me.

My request to everyone...
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S
Surya Prakash Penagadam
Aug 29, 2023
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Payment issue on CRED

I have made a payment of RS.24611.15 on CRED towards my HDFC credit card bill on Aug 21st. Payment status is reflecting as successful, however HDFC Bank confirmed that they didn't received the payment from CRED. I have already raised concern over the transaction on CRED app on Aug 23rd. There is no response till date. Also provided the required statements that transaction was not done towards my HDFC credit card....
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R
Ram6020
from Jodhpur, Rajasthan
Aug 19, 2023
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Payment debited from payer account but not received in receiver account.

While paying my HDFC credit card dues (Rs. 38270) through cred by paytm, the amount was deducted from the paytm account but it was not credited to the HDFC credit card account. Hence my dues was not cleared.

Please look into this matter and provide with the refund ASAP, as I ve tried to contact HDFC and PAYTM and CRED for this but I have not got any positive response.

Payment details:-

Date -...
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M
milan agaria
from Mumbai, Maharashtra
Aug 10, 2023
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CRED Cash money not received

I have made withdrawal of Rs.240000 from CRED CASH at 09:50 on 08/08/2023.

They show "Get money within 55 seconds" but after more than 50 hours (2 days) money not received in my account.

They have no customer care number where I can talk.
They closed my query status without my acknowledgement.

Also they send me email stating that CRED CASH withdrawal is successful and deposited in your bank...
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V
Vundi Prince
Aug 7, 2023
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Cred cash not credited into account

Address:LB Nagar Hyderabad

I have taken cred cash of 30000/- on 5th Aug. As it was mentioned as cash will be credited within 5-6 hrs., it is still not yet credited into my account.
Also raised a ticket for the query but of no use. No Cred customer support contacted me, and they are charging the interest as well from the day of approval.
They have sent me an email that amount has been credited whereas no amount got credited into my account.
Ticket...
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G
G Naveen Kumar
Aug 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted Amount from account but still showing Overdue

I have a SBI autopay setup with the loan(CRED loan) EMI of 2353 for the august 2023.
The amount got debited from my account and credited to CredClub1. in the early hours of August 5th 2023. Now still App showing as Overdue and getting messages as you will be marked as a defaulter in CIBIL because o[censored]npaid CRED cash EMI. There is no proper communication channel to get in contact to them.

I request you to take necessary...
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G
G Naveen Kumar
Aug 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Deducted from account but still showing Overdue

I have a SBI autopay setup with the loan(CRED loan) EMI of 2353.
The amount got debited from my account on 5th Aug 2023 and credited to CredClub1. in the early hours of August 5th 2023. Now still App showing as Overdue and getting messages as you will be marked as a defaulter in CIBIL because o[censored]npaid CRED cash EMI. This App seems becoming Fraud.

I would request you to look into this and do needful....
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V
Vijmanish
Aug 7, 2023
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Fraud Credit Card Transaction

Dear Sir / Madam,

Someone has done fraud transaction from my HDFC credit card yesterday. i have raised by dispute and complaint to cyber security police also.

please find attached the supporting documents of the incident and sms message below for your kind consideration.

"You've spent Rs.202999 On HDFC Bank CREDIT Card xx1363 At Dreamplug Technologies On[protected]:12:30:31 Avl bal: Rs.252528...
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A
absolanki
Aug 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Showing other persons generated loan bills on my account

This morning, when I opened my CRED application, two unknown bills generated

1. IDFC FIRST BANK LOAN( Arvind kumar Rajendra Pasi): Rs. 26535 overdue
2. IDFC FIRST BANK LOAN (Masiuddin Hassan) Rs. 2841 overdue

These both are not my accounts, and i am not concerned with them....
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