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Delhi Transport Corporation [DTC] Complaints & Reviews

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Last updated Apr 24, 2024
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Delhi Transport Corporation [DTC] reviews & complaints page 7

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V
vijender7787
Aug 3, 2023
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Rash Driving - zig zag

DL1PD 6129 ac, he is drive like untrained and fast zig zag. Very rash driving. Kindly resolve the issue....
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Today I was travelling in DTC bus route DL1PC9383 at 10:20, and I asked for ladies seat which was consumed by a young boy who started misbehaving when I asked for the seat . When I asked to the bus conductor and Marshall to help me in getting the seat then they said that ladies reserved seat is valid only till 3 stops from the source . If government is giving seat reservation and help in the form of Marshall and conductor then why it can...
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R
Rohan6981
Aug 1, 2023
Sep 25, 2023
This thread was updated on Sep 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Request (2)

Dear DTC,

I applied for the "Student All Route AC/Non-AC" bus pass, paid Rs. 533 via UPI (PhonePe), but didn't receive any pass details. Please confirm if the pass will be generated or process a refund of Rs. 533. Attached is the payment screenshot for reference.

Thank you.

Yours sincerely,
ROHAN...
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R
Rohan6981
Aug 1, 2023
Sep 25, 2023
This thread was updated on Sep 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Request

Dear DTC,

I applied for the "Student All Route AC/Non-AC" bus pass on 30th July 2023, paying Rs. 533 via UPI (PhonePe). Unfortunately, my application was rejected, and I seek a refund for the amount paid. Attached is the payment screenshot as proof of the successful transaction.

Kindly assist me in resolving this matter promptly.

Thank you.

Yours sincerely,
ROHAN...
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K
Kannu koli
from New Delhi, Delhi
Jul 29, 2023
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Didn't stop the bus on bus stand

Good evening sir
I want to raise the complaint about the bus driver who didn't stop the bus for an extremely old aged man.
Bus no - DL1PC5335...
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Kannu koli
from New Delhi, Delhi
Jul 29, 2023
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Didn't stop the bus on bus stand

Good evening sir
I want to raise the complaint about the bus driver who didn't stop the bus on bus stand for an extremely old aged man.
Bus no.- DL1PC5335...
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Address:Lodhi road near by khana market 14 block room..871
Website:Dtc

Mai aapko ye 4th complaint hai aaj 29/07/23 hai aur aaj bhi payment under clear dikh rha hai status pr jldi clear kro sb nhi to aap mujhe hmara payment wapas kr do...
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Address:Lodhi road near by khana market 14 block 871 room
Website:Dtc

Mai new pass apply Kiya tha jo apply date22/07/23 ko Kiya tha aur pass start 24/07/23se tha aur aaj date 28/07023 ho gya aap hmara pass kb tk clear krwaoge jb hmara pass ka date khatm ho jayegaa TB aap mujhe hmara Paisa wapas kr do mujhe ab online pass nhi bnwana hai please send my money...
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Vaibhav Singh96431
from Gurugram, Haryana
Jul 27, 2023
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I'm complaining about the non receipt of DTC e-bus pass but payment for the same has been made

Address:New Delhi

I made the payment for my DTC e-bus pass on 23rd July 2023. However, as of today, 27th July, I have not yet received the e-pass. I have attempted to contact the DTC Department multiple times, but each time their phone lines either show as switched off or busy. My DTC bus pass application number is[protected]....
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R
Rishav1621
from Delhi, Delhi
Jul 27, 2023
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Ticket checker misbehave

Address:F -224 Dakshinpuri new delhi

Sir i was traveling in bus 544 i had ticket of andrews ganj bus didn't stop on andrews ganj bus stopped on south extension i came out so ticket checker stopped me i explained situation bus didn't stop on andrews ganj but he forcibly checked my bag and took 200 from my wallet and abused me even i had ticket bus didn't stop...
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V
vidushi chauhan
from delhi, Delhi
Jul 26, 2023
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Route no 125

Respected sir/madam,
I’m facing a problem of not getting a single bus in between 7:30 to 10:30p.m. In old delhi railway station to palla village distance route no.125. I’m facing this issue form approximately 2 months and regularly i drop a complaint but nothing is happen to my complaint this is a worst experience after changing your pervious schedules. We are not reaching home at time if any thing would happen then you all are...
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Yesterday while I was coming back home in DTC bus, the bus driver didn't stop the bus at the bus stop and was not driving the bus the right way, upon saying that I will complain about this on consumer complaints and DTC official website, they stopped the bus immediately on the road and misbehaved with me. The bus was heading from Kashmere gate to Chauhan Patti, Date - 25/07/2023, Time - 16:35, Bus number - 258, I don't remember the exact...
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Address:Lodhi road near by khana market

Maine aaj e-pass ke liye apply Kiya aur payment bhi done ho gya pr hmare phone pr koi msg bhi nhi aaya aur n hi email pr hmare pass total prove hai hme bus pass dilwaye ya payment refund kre...
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D
deepak @83
from delhi, Delhi
Jul 22, 2023
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Lost wallet

Sir, i lost my brown color wallet in dtc bus no DL1PC 7566 on July 21, 2023 between 1900 hours to 2000 hours in dtc bus route no 740 from ITO to Krishi Bhavan which was voing to Uttam Nagar Terminal. My office id card, adhar, pan, debit, credit cards etc important documents lost in the wallet. There was no crowd in the bus, kindly check the cctv footage during the 1900 hrs tk 2000 hrs of the bus....
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S
SS Narula
from New Delhi, Delhi
Jul 21, 2023
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Rash driving by DTC orange bus driver at Lajpat Nagar Metro Station, New Delhi

Yesterday, we shyam sunder narula and my wife kiran Narula, senior citizens were travelling on our two wheeler scooter towards Lajpat Nagar Metro Station Road at 4.25 p.m. DTC orange bus No. DLDC 6127(Route No. 727) was standing at Lajpat Nagar Metro Station Bus stop. We were passing from right side of the bus keeping sufficient distance/gap. All of a sudden the driver of the bus took the bus on the right side with very high speed because...
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V
Vashu0001
from Delhi, Delhi
Jul 20, 2023
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Driver misbehaving

Address:Bwana depot
Website:Dtidc.co.in

DL1PD5543
Route 120 morigate to ramdev chowk narela
Driver misbehaving and don't Stop the bus on bus stop and abusing and drink alcohol...
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N
Neha$
from Delhi, Delhi
Jul 20, 2023
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Driver complaint/DL1P-4698

Address:Dariya pur

Dear sir bus no DL1P 4698
Today I stand on bawana the came and stop the stand thera a huge crowd to day the bus driver start the bus with out stay passenger that way iam fell down on back door please check bus cctv camera bus was blank why driver start the bus ...

Next iam going next stand with my husband but driver not stop bus Aditi college and not stop mahrishi dayat hospital finally I am pick this bus phoot village...
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A
AmitChawla9
from Delhi, Delhi
Jul 20, 2023
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Extremely rash driving

This is for electric bus number DL51GD9252, the driver was driving extremely rash on the turn from lado Sarai golf course to MG road. He hit and rubbed against my car and did not care to stop. Then he once again cut the bus as if it was an autorickshaw almost about to hit again and once again sharp to the left to park. When I approached why is he driving like that, he started shouting back. It is taxpayers money, lives on the road, harming...
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M
Mereena Mathews
from Delhi, Delhi
Jul 19, 2023
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Complaint on boarding the buses at Police Chowki Botanical Garden Bus Stand

Address:Mayur Vihar

Dear Sirs,
I have been regularly travelling from Noida to Delhi. I used to take the buses from the Police Chowki Botanical Garden Bus stand. I find that most of the buses, namely 33, 34, 34A, 347, 319, 493 buses just pass through the stand without allowing the passengers to get into it. They expect that all the passengers should come to Botanical Depot and then get into the bus. Please be informed that even in the bus depot there...
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R
Ruhi54
Jul 17, 2023
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Driver Misbehaving and harsh Speed Driving

Address:Naraina Vihar

The driver of DTC was harsh driving with camera off and also was not stopping at station, misbehaving if asked to stop...shouting unnecessarily and it was 567 towards Kamruddin Nagar Evening 6-7PM( 17th July '2023. DTC No. DL IPD - 6108...
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