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Dhanlaxmi Bank / DhanBank.com Complaints & Reviews

1.5
Last updated Aug 25, 2021
Complaints 20
Resolved
6
Unresolved
14
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Customer Service Contacts

Dhanlaxmi Bank / DhanBank.com Phone Numbers

Toll free
1800 425 1747
6
2
Phone
+91 48 7661 3000
5
1
+91 48 7661 7000
4
1
Fax
+91 48 7661 7222

Dhanlaxmi Bank / DhanBank.com Website

Dhanlaxmi Bank / DhanBank.com Head Office Address

Dhanalakshmi Buildings, Naickanal
Thrissur
Thrissur District
Kerala
India
680001

Dhanlaxmi Bank / DhanBank.com reviews & complaints(20)

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L
LathaN
Aug 25, 2021
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Customer service

I have requested to get a new ATM card a month ago as my old card expired been expired. Today I called again to find out the status of my request, I came to know that it is not processed at all at the Palakka Sultanpet branch....
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K
Karthi1626
Jul 9, 2021
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Personal loan at 1% interest PA

I'm seeking for personal while that time I received msg for personal loan at 1% interest PA and call that mobile number ([protected]) and they ask me to pay Rs. 4800 for document approval and again ask me to pay Rs 12800 for loan insurance and finally Rs 9800 for DD Amount and after they were not reply me properly. They said, sir I did NEFT transfer for you account it will credit 2 to 3 hours. But nothing was happen. Kindly help me to resolve...
+4 photos
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A
Anjitha R K Nambiar
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Refund

I haven't received my refund yet which i have paid using amazon pay.

RRN:
74332740288028750470980

Order Id:
P[protected]

It was supposed to get credited to my account on 18th oct.
Please do the needful...
+1 photos
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Address:Karimba , Mannarkkad , palakkad District

From
Emmanual thomas
South indian rubber co.,
Karimba p. O
Palakkad.
Mob:[protected]

Sir,

My firms, south indian rubber co., season trading co., and evergreen impex has been maintaining current account with dhanalaxmi bank, thachampara branch for the past 30 years. Besides i have 2 sb a/c also in the name of emmanual thomas and seena emmanual.
Now they have started...
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P
pradeep4uhere
from Gurgaon, Haryana
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coupon payment, and 1% commission,

Address:New Delhi, New Delhi, Delhi, 11001

Coupon payment, and 1% commission, before disbursal of loan amount, i have transfer amount according to them in respective account,
Rajeev singh having
Bank name: state bank of india,
Ifsc code: sbin0000638,
Account nnumber: [protected],
Concern person name: harish bhati [[protected]],

After transfer they told me we are tranfer you loan amount, now after few min they saying there is...
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A
Ankushkularia
from Mumbai, Maharashtra
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sir I am complain about fraud

Sir i am loss my 27000 thousand rupees

A dhanlaxmi finance company is as in my city ganaur i call him for a loan he call me to deny my document in whatsapp
So i'm send my document to him next day he call and say to deposit file charges 1150 and day he say me to deposit in 1 month i loss my money 27000 thousands please sir help me to refund my money and number of company [protected] dhanlaxmi finance...
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P
Pkgarv
from Delhi, Delhi
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aadhar

I am pawan. Kumar gupta. I visited dhanlaxmi bank barakhamba road branch. I wanted to update my mobile no in aadhar...
Mr kishor and mr amit refused to update mobile no and i have been told that we have printer problem.
Whether they have done of their customers..
I have been told that u can complaint any where... Please provide my problem solution... Otherwise i have to complaint to uidai...

Regardsbr...
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M
minoopavijayan
from Mumbai, Maharashtra
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survival benefit of lic not issued

Address:Ernakulam, Kerala, 682006

Dear Sir/ Madam,

This letter is in reference to my complaint registered in LIC of India regarding the the survival benefit not received .(Please see the attached complaint).
I had an account in Dhanalakshmi bank, Palluruthy Branch years ago with ACC No:[protected], But as it is not a zero balance account and as I have another salary account with zero balance I find it very inconvenience to continue my banking with...
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M
Manjith Lokanathan
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cash is not debited in to nri account

Address:13031

Dear sir

Ref to the below mail, i have send money to my account last month but cash returned back.
From exchange they said cash has been credited to your account but i have checked in account cash is not debited.
When i asked in bank they said to check the account number at the same normal ly
For last ten year's am sending in same account. Today also i send cash in same account.
So please check...
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R
rahul1236
from Delhi, Delhi
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payment not received

Address:Ghaziabad, Uttar Pradesh, 201010

Sir,
There is a complaint against dhanlaxmi finance company, i have taken loan against gold jewellery from muthoot finance company. Mr financer, surinder gupta had released the jewellery from muthoot finance but there is no file behind but surinder gupta charged the rs 15000/- for the file work. I want my money back because there is no file work behind. Since last two month, he didn't pick my phone calls. And also the staff member...
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A
AnilAmi
from Mumbai, Maharashtra
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Money debited from my account

Address:Kollam, Kerala

On sept 1st 2016 when i tried to withdraw 3000rs from an atm in icici the money did not get. after sometime i got a message in my mobile saying my account got debited for 3000rs. informed this to the customer service and went to the bank also & registered a compliant. until now i have not received this money in my account followed with the bank many times on this. kindly do the needful immediately as two months have already passed since this...
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V
Vaibhav Hr
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Unauthorized credit card charges

Address:560100
Website:www.dhanbank.com

I have been charged an excess of 1718.83 on my Credit Card bill, It has been briefed as Auto debit charges but i have paid the amount of 1400 on 7th April so the auto debit was not suppose to happen because i had paid the min. amount due for that month on 6th itself, Please go through my bill for the month of March and then Correct this Auto-Debit Charges....
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A
ARUP KUMAR BARAT
from Veraval, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refunding safe deposit locker rent for remaining period.

I have surrender a safe deposit locker (Locker no.- 97) in dhanlaxmi bank, veraval branch, po.- veraval, dist.- junagadh, (Gujarat), ifsc : dlxb0000236, micr :[protected]. On dated 22.09.2015. The bank had deducted rs. 3600.00 on dated 15.01.2015. For safe deposit locker rent for one year (From 15.01.2015 to 14.01.2016) from my saving bank account (Account no.- [protected]). But, the bank manager refused me to refund safe deposit locker...
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A
ARUP KUMAR BARAT
from Veraval, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of rs. 10.00 on dated 06.05.2015. without any real cause.

Address:Junagadh, Gujarat

Dhanlaxmi bank ltd., veraval branch (Gujarat) had deducted rs. 10.00 on dated 06.05.2015. I had complain to the bank manager 3 to 4 months ago (Verbally). But, he had not take any action from his end. Today, i have given a written complain to the bank manager and he have given a answer through e - mail. He has show that i had done 6 transaction other bank atm in the month of april 2015. But, in my pass book showing only 3 transaction other...
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V
vanarasi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Showing atm withdrawal without getting money and debited from my account,

Address:Hyderabad, Andhra Pradesh

Dear team,


Showing atm withdrawal without getting money and debited from my account,

On 31st march'12 evening i tried to with draw rs 10, 000/- from dhan lakshmi bank atm at begumpet. At the time of withdrawal power was gone and i am unable to get amount. I have waited 30 minutes there to check the same. But power not on. Immediately over phone i have given compliant to customer care of axis bank...
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S
Surendra Kumar Birla
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Less payment of interest on f. d.'s than committed

Address:West Bengal

I am 78 years senior citizen.In the year 2010 (Upto june) i had made several fix deposits in my name and my wife's name (Chandrakala s. Birla) on basis of interest rates provided by dhanlaxmi bank. 11, sharat bose road, kolkata branch. The bank had mentioned the interest rates on f. D. R. Also. On maturity, the bank bad paid interest at a much lower rate, for which the bank was informed. Even after six reminders the bank is not taking...
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M
md imran
from Gurgaon, Haryana
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Unknown charges without my knowledge

Address:West Bengal

I had open my account in the month of july 2009 with an amount of rs 1000 since then credit interest capitalized rs 23.40 so my total balance stands to rs 1023.40 i have to maintain aqb is rs 1000 so its in my account but on 30 july 2010 bank debited service tax payable rs 2.58 + acct main chgs rs 25 so my balance become rs 995.82 and on 30 sept 2010 credit interest capitalized rs 18 and my balance stands rs 1013.82 again on 18 oct 2010 bank...
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P
priya75
from Mumbai, Maharashtra
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Poor service and not providing the solution

Address:West Bengal

Hi,

I am new user of dhanlaxmi bank. I have a saving salary account opened with this bank by my company. The day i got my kit i. E. On 13th apr, 2011 i tried to login to my account using my internet id and password.Initially it was not taking and then after attempting 3-4 times my id got blocked. Since 13th apr, 2011 i am contacting their customer service sending email to activate or to unlock my account but no one bother to...
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T
twinkles2
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No security at atm

Address:Ghaziabad, Uttar Pradesh

I am extremely appalled to say this that the presence of no security guard at your indirapuram atm branch shows that you have no concern for your customer security. The incident took place at 3:15 pm on 15 april 2010. Location indirapuram atm, windsor park. I was inside your atm trying to withdraw money when two young men entered the atm demanding that i let them use the atm first. I forced them out, but there was no security guard to be...
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Praful Khandhar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Violation of UCC 422

Address:Maharashtra

We blue canyon exports llc in usa sent collection bill to our drawees bank dhanlaxmi bank vashi branch for usd 1, 20, 000 /- with a clear instruction to send documents back to usa if not paid within 7 days. This documents were sent through wells fargo bank.

The documents remain unpaid for more tahn 21 days after receipt and bank did not return the documents to us even after sending reminders from wells fargo bank.
br...
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