[Resolved] DishTV — no installation / response from customer care | |||||
My name is madhav and i have made a request for new dish tv connection on 12th april 2018 by making online payment for which i haven't received an invoice copy in my email. Following are the details of my connection request: Token # 625412 Booking ref # [protected] It has been 4 days and so far, i haven't received any response nor any call back from the concerned team for installation even after multiple follow-ups. Also, i tried to cancel my connection request by calling customer care but they did not help me. I am not happy with their non-responsive nature and irresponsible behavior. I would need my money (Inr1500+18% service tax for the 4 days time i have invested in making follow-ups) to be refunded to original payment mode. Appreciate your help. You can reach me at [protected]@gmail.com Br, Madhav Was this information helpful? | |||||
May 25, 2018 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Apr 16, 2018 DishTV Customer Care's response Dear Radhika Madhav, Hope you are doing good. We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |||||
 2 Comments | |||||
Comments
Please change the pack of south titanium to all general channels with all Telugu channels.
DishTV Customer Care's response, Apr 17, 2018
Verified Support
DishTV Customer Care's response, Apr 25, 2018
Verified Support
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
72%
Complaints
5401
Pending
0
Resolved
3732
View all 5401 DishTV reviews & complaints
+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
View all DishTV contact information
Hope you are doing good.
We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV