DishTV — online recharge money done but not added in dish tv account

Address:

Pune, Maharashtra

I have recharged my dish tv online through dish tv site through net banking and payment gateway was ccavenue the recharge done was of rs 700/- after recharging this amount was reflected on my dish tv account after 30 but all of sudden this amount got again vanished after 1hr and the mssg started blinking for recharge. We have contacted dish tv customer care 20 times they started saying they haven't received this amount it's been still with third party ccavenue and they haven't credited this amount to dish tv so kindly contact to ccavenue. I have contacted to my ICICI Bank they have told me the amount was credited same they to dish tv and dish tv has provided them confirmation reference number of receiving this amount I. e.[protected] and transaction I'd is[protected] after giving this detail to dish tv they are still saying they haven't received this money though it is been detuned from my account.We have nearly called on dish tv number for 100 times and been writing mail to dish tv and ccavenue but no reply.