DishTV — payments not acknowledged time and again.pathetic customer care.

Address:

Mumbai City, Maharashtra

My VC no. [protected]. Have a look at the picture attached the payment shows up on my TV biy it doesnt show up anywhere else on their systems and thus the recharge date not getting updated and my TV will blank out on 10thMarch 2015. They already blanked out on 8th march 2015.I made payment of rs 660 through your pathetic but well advertised Dishtv app on my mobile phone with my Citibank credit card on 7th march but what happens ? Neither do I get any confirmation or transactional mail or from your side nor does my payment get reflected in your pathetic systems anywhere. Except that my bank sends me an SMS and an email about the transaction. Lo behold it also shows up on my account details on my parent connection. Get it updated immediately . I am sick and tired of this pathetic service from your side. And this kind of trouble happens each time after recharging ever since I have taken another connection . on my old connection the VC no. Is still different, even the info is different . what do I say more about how pathetic your systems are. I wouldn't hesitate in letting the world know these things on social media if things aren't rectified . I am forced to use your services and not because I am happy with them. That is how my transaction confirmation from my card looks like. Rs 660.00 was spent on your Credit Card 5546XXXXXXXXXXXX on 07-MAR-15 at Dish_TV_PayTM