[Resolved]  DishTV — serious discrepancies in bouquet packs compared to broadcaster provided packs

I'm a dishtv user and i was trying to modify my channels list and on the dishtv bouquet packs, i found a lot of serious discrepancies with respect to several channel exclusions when compared to the corresponding broadcaster pack listings (On the broadcaster sites).

Below are some examples.

1. For the pack - tamil premium pack hd, on the broadcaster site, 17 hd channels are listed but on dishtv, only 16 channels are listed. Dishtv is not providing vijay tv hd as part of this pack, which is listed on the broadcaster site.

2. For 'zee prime english hd pack', on the broadcaster site, the pack is priced at 25 rupees per month but dishtv is charging 35 rupees per month.

3. On the dishtv 'tamil super hd' pack, gemini movies hd, sun life & surya tv channels are missing compared to broadcaster site.

4. On the dishtv 'colors tamil value hd' pack, colors tamil hd channels is missing compared to the broadcaster site. Also, some of the channels on this pack are hd on the broadcaster site, while on dishtv, they are sd.

There are just some of the discrepancies i found in the packs i was interested in choosing, i'm sure there are many more. There are serious lapses. I checked with other service providers like tata sky etc. They are all in compliance and their pack offerings are in line with what the broadcasters are offering.

I wrote to dishtv customer care and this is what i got -
"moreover, all the broadcaster bouquet which are showing on broadcaster
Website or trai website are not available with dishtv. You can choose only
Those bouquet which are showing on dishtv website/app/login page."

Repeated calls and emails to them were not useful and i did not get a proper response. I request you to look into this.

Thanks,
Praveen.