[Resolved] DishTV — Sony Pack unsubscribed

Mohak Nagrani

from Mumbai, Maharashtra

Address:

Ahmedabad, Gujarat

To whom so ever concerned, I am Narendra N Nagrani from Ahmedabad, Gujarat having V.C. No. [protected] Since last week I am not able to view some channels i.e Sony TV, Sony Sab, Sony Max, Sony Max 2 and Sony Pix. I am getting an error as a unsubscribed channel. I have a platinum pack, so I have paid for all of the above channels. Your customer care no. [protected] and local customer care no. for Ahmedabad [protected] is either coming busy or is not responding. I complained with our local retailer Vimal Electronics, Paldi, Ahmedabad and he said there are more than 150 complaints regarding this channels. As a loyal customer for many years I request you to take this matter urgently.

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Aug 14, 2020

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

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Comments

Snapdeal.com Customer Care

from Delhi, Delhi

Dear Mohak Nagrani,

Thanks for voicing your concern. We wish to inform you that IndiaCast channels like Colors, UTV Action, UTV Movies, Bindass, Comedy Central have been added to various base packs with Colors HD! Sony channels may still be viewed at nominal cost (a la carte) by calling customer care.
For any further clarifications, please drop us an email along with your VC no. at [protected]@dishtv.in.

Regards,
Online Team
Dish TV

Mehulkumar

from Kolar, Karnataka

I am also facing the same problem. I am Mehulkumar Patel from Visakhapatnam, AP having V.C. No. [protected]-7 Since last week I am not able to view some channels i.e Sony TV, Sony Sab, Sony Max, Sony Max 2 and Sony Pix etc... I am getting an error as a unsubscribed channel. Your customer care no. [protected] and local customer care no. [protected] is either coming busy or is not responding.
Further when I sent SMS it asks for subscribing the channel with Rs. 5/- as monthly charge whereas as I have these channels as part of my base pack.
I am loosing my money which is paid in advance with no entertainment.
Requesting concern to look into it on priority.

Poor customer service.

pashish1

from Mumbai, Maharashtra

Hi, I have the same issue. And I am not even able to reach them on phone. Callme now does not work.