Domino's Pizza Complaints & Reviews

I recently ordered pizza via dominos app on 14th December 2023 and did my transaction via gpay app. The amount was rs 521 but after doing the transaction I couldn’t view my order in the order history. When I called the store they said that the system was offline and was not receiving any orders online and then told me to wait Upto 7days for refund. Today it’s been 7days and yet still no sign of refund. The place from where I ordered is...

Ordered the pizza on December 14 via dominos app. The amount rs521 got deducted from my account but didn’t show on the Dominos app. When I called the store from where I ordered they said the system was offline and therefore they didn’t receive the order and said me to wait for about 7days for the refund. Today it has been 7days but still no sign of refund. I did my transaction via gpay app....

Dear Sir,
I am Kumar gourav ex employee of Domino's pizza Kankarbagh Patna as a Guest delight associate PT silver my employee code is 679245. I want to withdraw my PF amount. My PF NUMBER DU/19714/144526
Thanking you
KUMAR GOURAV
Employee ID 679245
Contact no [protected]...

Order was placed on 10th Nov around 9 pm however order was not delivered until 11 pm, hence I contacted Dominos customer service and requested for a cancellation. Customer service cancelled the order and confirmed that refund will be issued within 7 business days. However, I'm still awaiting the refund since the last 3 weeks....

Payment of Rs 736 was sone and no refund until now as the order wasnt placed. See asap...

My order dated 5th February 2023 was delivered after 30 minutes. However, the order was termed as "30 minutes guaranteed".
The refund of Rs 300 was expected to be processed within 24 hours. I have not yet received it....

Ordered two medium sized pizzas for a couple of hungry kids on 27 Nov 23 (Order no 140). Waited out 40 minutes and then looked up the status. There was no status on the website. Started chat which said the order was still under baking and I would get my order hot ''soon''! At the same time, I dialed the store and had a horrific experience of talking to two low lying scum of the earth. Insolent, impertinent, apathetic and provocative goon...

We're travelling in Navjeevan express and ordered pizza from Domino's. The first order randomly without any notifications. Thinking it might be some technical issue we ordered again. It got cancelled twice more while Domino's ordered in our next compartment was delivered. It happened thrice in general and when we called and enquired I got a vague reply and got told I'll receive a call in a few minutes. It's been more than 4 hours and we have...

Domino's pizza at kesanand road, wagholi Pune don't provide normal drinking water. We have to buy bottled water. As per consumer rights they must provide normal drinking water....

I am a regular customer of Domino's. Today while ordering pizza through Domino's App, I found there is a fraud being done by Domino's.
I ordered 3 items wherein the total amount was Rs 379.00, wherein Rs 16.38 was GST and Rs 35.00 as Delivery.

I applied a discount coupon of Rs 50.00, the total amount after discount was Rs 336.00, where GST of Rs 16.38 was reduced to Rs 13.88 and Delivery charges of Rs 35.00 was increased...

This company failed to deliver within 30 minutes and in fact took more than the time required to deliver.
Screenshot attached. The person on the phone was very rude and provided all sorts of lame excuses...

I ordered pizza from dominos on[protected] at 20:36 but when for more then 20 min it showing order confirm only then i called the restaurant about the order status and they say in 10-15 min your order will be dispatched but again when call them after 9:15 p. M. They say in 5 min will be dispatched and they keep doing it for more then an hour and every time i called the restaurant they say 5 min -5 min but nothing happen and after 10:00 p....

I have ordered 2 pizzas on 10th November 2023 at 03.00 PM and prepaid the order with Rs. 1009. None of them was delivered yet. I have tried too much to contact with customer service but I am totally disappointed. Even I was unable to contact customer support as they have not provided any Phone No. of customer service. Please process my refund as soon as possible....

Hi today I ordered 2 pizza and a Pepsi
The order was placed on 11:04, i recieved my order, I paid for it n when I started eating the pizza n drunk half of the Pepsi bottle i noticed that the date of the expiry is 3/11 while today's date is 5/11, I want to file a case as it can be dangerous for someone's life...

I've ordered domino's pizza amount of Rs.579 through domino's app.
Payment request was sent to PhonePe.
Money was debited and transcation was successful.
But order was not placed.
Transcation ID : Т2310252011205931545553...

Hi
I have ordered pizza amount of Rs.579 at 25 Oct, 2024 through domino’s app.
The payment request was sent to PhonePe and transaction was successful.
Attached the screenshot but order was not placed.
Kindly refund the amount of Rs.579...

I had a order on 19 oct 2023 .
3 times amount deducted with 2 cards but order not done and reversal is not done.

Name: Dharmendra Agarwal
City: jaipur

Mob: [protected]
Mail: dharmendra14.[protected]@gmail.com...

Invoice no: 63951/23/12153-delivery Person associated with this invoice number near to hurt me- forcefully deliver me the order and took payment online Moreover Manager Anad is extremely rude.Attaching photo of delivery person...

I have ordered an advance pizza on 24th september from my mobile number - [protected] from the dominos app and made the payment via gift card with gift card number - [protected].
My order was cancelled from the store side and my money was also debited from my gift voucher and not credited back to my gift voucher.
I have contacted dominos customer care on call thrice but I haven't got any help from them. I have also written...

Hi
I’m Kuljeet Kaur from Dehradun Uttarakhand. I ordered pizzas & stuffed garlic bread from domino’s dehradun on 29/09/2023 from [protected] & I found insects in it then I immediately called domino’s customer care then they said we are sorry and we are working on your complaint but then there was no reply from them even my little daughter & my brother became sick after eating pizza that night we had to go to the hospital in rush...