EaseMyTrip.com Complaints & Reviews

Sir/ Mam,
With due respect I have the honour to state that I Shri. Amiya Garai, would like to book ticket From BAGDOGRA to DELHI, date of journey 28/01/2024 for 05 passengers by Indigo flight and time 10:00 AM, at the time of payment I already paid through upi total amount of Rs. 28510/-, upi transaction id is[protected] on 22/12/2023 at 9:21PM (copy enclosed), and Easy Trip Planners Limited order Id[protected].
So, I therefore...

Its extremely dis-appointing to communicate with booking agency easemytrip.com (web portal/mobile application).Its extreme level of harassment by this booking agency while providing wrong information about airline, not made cancellation of flight on request .Denying refund against medical emergency .It reflects melafide intentions of this booking agency to grab customer's hard earned money. In-human activity of this booking agency is non...

This complaint is regarding my air ticket refund (Booking ID - EMT[protected] against the cancellation made on 16th November 2023.

I have been provided with an ARN[protected] based upon my refund request from easemytrip by their customer care executive (Mohini Solanki).

The ticket was purchased from easemytrip.com and upon cancellation I received a mail informing me that the refund was initiated from their...

Booking ID - EMT[protected], PNR - 6E3JEY

On Wednesday, 25th October 2023, at 08:16 PM IST, I booked an air ticket through your website for a journey from the USA to India. The details of my booking were as follows:

- Departure: EWR - Delhi - Ahmedabad by Air India Flight on 20th February 2023
- Return: Ahmedabad - Delhi - JFK by Air India Flight on 22nd May 2023

However, I regret to inform...

Booking ID - EMT[protected], PNR - 6E3JEY

Dear Sir/Madam,

I have sent various correspondence regarding the refund of Airline penalties of Rs. 5000/- and Convenience Fees Rs. 1, 798/- associated with Booking ID - EMT[protected], PNR - 6E3JEY.However, there is no response from your customer service email address- [protected]@easemytrip.com

To facilitate the resolution process and to escalate the matter with...

1. Complaint regarding refund of the Bus ticket with booking id- EMT[protected].
2. It is to inform you that I have not received the refund of Rs 971 in my bank account till date....

I booked a flight for 15th December to Kolkata of spicejet airline. My PNR is L9SZ2C. Flight got delayed by airline by 15 hours or so and when I called spicejet airline directly they agreed to refund straight away as it was their fault and they refunded 100% amount to Easemytrip on 22nd November and 23rd November respectively. But Easemytrip only refunded only some amount. They also admitted that they have received refund from airline and...

I was booking a flight from easemytrip. After submitting OTP the website shows something went wrong.
I went to check the status of my bank account and saw that my money has been deducted.
But no flight was book. No confirmation mail. Nothing.
When will I get my money back.?...

Pathetic company with pathetic management and pathetic staff. The company has collected TCS from my parents in the month of June, 2023 and haven’t issued them TCS certificate even after 6 months.

When I enquired with the company regarding the same in the month of September, 2023 then one of the representatives of the company namely Om Shukla informed me that the TCS will be available in 26AS statement online after mid...

Sir,
I booked a bus pathankot to newdelhi from easemytrip on 25 Nov 2023. Exact time of arrival bus is 8.45pm and totally delayed for 01 hours 45 minutes.
Bus was arrived on 10.30pm.
In this winter season we can't wait / stand 10 to 15 minutes in outside open area....

I had booked a flight ticket from Pune to Bhopal via Ahmedabad for November 14th, 2023. However, the airline, Indigo, cancelled the flight, and I received a full refund from them. Since I had booked the ticket through EaseMyTrip, I had to reach out to them to initiate the refund to my original mode of payment. They informed me that I would receive the refund within 10-12 working days, but even after making several calls and sending emails,...

I am writing to bring to your attention a grievous issue I have been facing with EaseMyTrip regarding the refund for a cancelled SpiceJet flight.

Details of the Booking:

SpiceJet PNR: DD1TMW
Route: Goa to Chennai
Total Refund Amount Confirmed by SpiceJet: Rs. 9654

I regret to inform you that despite SpiceJet confirming the full refund of Rs. 9654 and asserting that the amount has...

Hereby i am writing this to get my full refund as my flight was cancelled on 15 th of October by the indigo airlines that was the trip from Srinagar to Ahmedabad via Chandigarh on 20 th of November, and as they have initiated full refund, but i am not getting the same from ease my trip.

As per the communication with ease my trip executive one time they have said that this deductions are of convenience fee after few days when...

I paid 5200 rs for the ticket but no confirmation. They made me pay two times. Both times payment successful but no ticked booked....

EMT[protected]Refund not received struggling to get the refund from last one month. pathetic services...

Trip ID - EMTAE1367520,
I cancelled just 1 passenger's ticket out of 5 and in app or website login it shows partial cancelled as a 1 ticket. but without my knowledge easmystrip cancelled all 5 tickets by mistake and no information was given to passengers that tickets are cancelled. When all 5 passengers reached at airport that time they were shocked by air india employee who informed them that all 5 tickets are cancelled. I got...

I had done by booking for AirIndia flight through EaseMyTrip. My flight with Air India was scheduled for 29-Sep-2023. I called Air India to cancel the flight and they canceled it immediately with a confirmation. Air India suggested to reach out to EaseMyTrip for refunds.

I raised a refund request on 22-Sep-2023. They reverted after 10 days (once the flight had flown) on 2-Oct-2023 saying that your refund request had been rejected...

I purchased a flight ticket from Indore to Kolkata and return for 4 persons. Booking ID EMT[protected].
I cancelled the ticket for 1 person (Bipasha Barat) on 21st Sep for which I received the refund amount of Rs 13121 in EMT wallet.
I cancelled the ticket for another person (Swasti Barat) on 15th October. For this cancellation the amount is still not refunded to me.
I sent several mails to [protected]@easemytrip.com but the issue...

I have done bus booking for my guests on 23 October from ease my trip ..booking was confirmed ..so my guests were waiting for the bus but was not sure of bus no so when i called ease my trip for bus no details then they told me that the bus has been cancelled for some reason and the refunded my partial travelling amount but when i talked about my travel insurance and they said me to call acko ..so i called them but they refused me for the...

Hello

This is complained again easemytrip.

I am a harrased customer

My mother was to travel on 16th Oct from Jodhpur to Delhi.

Few days back she developed congestion in throat and was recommended operation.

As a result she could not travel.

I submitted the doctor's prescription which clearly mentions surgery.

First the customer care said...