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EaseMyTrip.com Complaints & Reviews

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Last updated Apr 16, 2024
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EaseMyTrip.com reviews & complaints page 6

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D
Dimplekhurana
from Sonipat, Haryana
May 12, 2023
May 13, 2023
This thread was updated on May 13, 2023
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Regarding information about my tickets

Address:11/543rishinagarsonipat

Today I booked EaseMyTrip*Bus Booking* for Delhi *to* Dehradun has been Confirmed.

*Passenger Names:* Dimple

Booking ID: EMT[protected]
Bus PNR: 23811-TS[protected]NNGT
Bus Ticket Number:[protected]
Bus Details: RAJ SHILA TRAVELS

Departure Details: 12-May-2023(Friday)11:35 PM
Boarding Point: Kashmere Gate Metro Gate No. 5
Seat Details: 13

Arrival...
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D
Dimplekhurana
from Sonipat, Haryana
May 12, 2023
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I am complaining about bus booking ticket confirmation

Address:11/543rishinagar sonipat, Sonipat, Haryana

Name-dimple
[protected]@gmail.com
In mrng I booked my ticket for delhi to dehradun they show departure time 11:35 pm at 12 may 23 and arrival 13 may 23at 7am but when I talk to bus owner they said no bus travel in night today so plz can u give information about my trip
Booking ID: EMT[protected]
Delhi to dehradun
By Raj shila travels...
+2 photos
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T
Tarunadixit
May 11, 2023
May 12, 2023
This thread was updated on May 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding my amount

I booked cab from ease my trip and their driver did not came on time so i hv to take another cab as i was getting late for my flight .. now when I am asking my refund they are not refunding my money saying there application showing different pickup location where I hv all proof that I have given my correct location even I have confirmation booking email with my correct pickup location mentioned...
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A
Alifiya Sabuwala
May 10, 2023
May 12, 2023
This thread was updated on May 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment with regards to flight booking

Address:Flat 46, Ibex House, 1 Forest Lane, Stratford

I had booked my flight on 9th of may at 23:50 GMT for my return to home flight to Ahmedabad from London at rate of Rs 29, 505/- after which I received call the next day from ease my trip agent to pay a hike in the price fare of Rs 5775/- Although my flight status was confirmed at that rate and I had received the confirmation email, the ease my trip agent Brandon and his supervisor have been harassing me by asking to pay more or they would...
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J
JZH
May 10, 2023
May 11, 2023
This thread was updated on May 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket Refund & Unloyal Customer Services

Dear [protected]@https://www.consumercomplaints.in

I'm filing this complaint on the fake and lousy service offered by EaseMyTrip com. regarding the refund issue of my flight ticket. I've booked one refund ticket from EaseMyTrip com. Due to some private issue, I could not be able to take the reserved flight on time, and I had asked for a refund service by contacting some staff working at this agency prior to the departure of flight. The first...
+11 photos
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P
Pranmoy_khanikar
from Bengaluru, Karnataka
May 9, 2023
May 10, 2023
This thread was updated on May 10, 2023
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Pre Booked Seat allocation

I prebooked seats for both onward and return journey. But both the times they are unable to provide the same for which I paid. Moreover for return journey we still have time till 20th May, but I dont see the intention to resolve the issue....
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M
Manan Parihar
May 5, 2023
May 6, 2023
This thread was updated on May 6, 2023
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Showing Pending Confirmation on my flight booking

I booked my flight today with booking ID EMT[protected], from Guwahati to jaipur for 13th may, my payment is done, transaction mail also came but the flight status is showing pending . I didnt recieved my PNR yet .
Name - MANAN PARIHAR
[protected]@gmail.com...
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D
deepikatarafdar
May 4, 2023
May 4, 2023
This thread was updated on May 4, 2023
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International flight some part of itinerary cancelled

Request was raised to easemytrip to reschedule the flight time so that lay over time is less.Itinerary was from Charlotte-Iad, Iad- Doha and Doha to Bengaluru.
After following up for 100 days instead of rescheduling, they have cancelled Charlotte-IAD flight just one day before travel.
Travel date is 5-May-2023.
The amount of mentral trauma is horrible....
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V
Vikasbhandari
May 3, 2023
May 3, 2023
This thread was updated on May 3, 2023
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Complaining about our charge amount between confirming and payment

I have booked a flight ticket on 26th April from SG to Pune for date 16th Jun 2023. While confirming the amt showed was SGD 448 but during Payment they deducted 483 SGD.

Booking Reference is EMT116XXXX34....
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S
singwith
May 2, 2023
May 3, 2023
This thread was updated on May 3, 2023
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Non refundable tickets received

I booked refundable tickets from ease my trip website.
But when i received the tickets, they were non refundable....
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R
Rameshkannan4588
May 2, 2023
Jun 27, 2023
This thread was updated on Jun 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket not booked but money get debited from My Account

Address:Delhi Building No. - 223, Patparganj Industrial Area, New Delhi - 110092 Email: [email protected] Call us: 011 - 43131313, 43030303
Website:www.easemytrip.com/flights.html

Hi Support Req:-
I have booked Air ticket from Muscat to Madurai on 28th April 2023 at 02.29pm, my amount get debited from my bank and easemytrip page stucked with the processing icon but after long wait not get any confirmation, and also the amount has been debited from my account of Rs. 41480/- through HDFC – bank. I have call about Many times for refund and Customer care team confirmed me it will be refund within 48 hours with...
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K
kumard070
from Hyderabad, Telangana
May 2, 2023
May 3, 2023
This thread was updated on May 3, 2023
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Hotel booking refund

Address:Hyderabad

Recently I booked hotel through ease my trip
.I booked 10 rooms but they provide 4 rooms.my family members struggled why because they had language pblm.so they adjust . From 2days onwards I place request in ease my trip agents but they didn't provide proper information and said my senior agent called u but no one contact me till now.so plz solve this pblm as soon as possible...
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K
kumard070
from Hyderabad, Telangana
May 1, 2023
May 2, 2023
This thread was updated on May 2, 2023
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Hotel

I booked 13 rooms but they provided only 5 rooms and at that time of booking i paid all the are .but at that time of checkout he charged for 2 rooms and he said we didn't recieve money from your app. you have to contact support team like that he said...
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J
jainanshul26
from Delhi, Delhi
Apr 27, 2023
Apr 28, 2023
This thread was updated on Apr 28, 2023
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Reschedule my booking

Hi,
I called multiple times but your team is not helping
From yesterday they are saying I'll receive call or an email regarding update but no help.
Worst site will never suggest to anyone. Useless customer support
Literally no one is helping me from yesterday there is no follow up and no solution.
Useless...
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S
Shrutiii2205
from Delhi, Delhi
Apr 27, 2023
Apr 27, 2023
This thread was updated on Apr 27, 2023
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Refund issue not getting refund inspite of your website showing the hotel booking to be fully refundable

Website:Easemytrip.com

When I made the booking of the hotel it showed that the amount is fully refundable in case of cancellation now when I have cancelled I have not received the refund even after the consumer service people telling me to wait for 5-7 days .
Booking ID - EMT[protected]...
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C
Chaitanya.bhavi
from Delhi, Delhi
Apr 25, 2023
Apr 26, 2023
This thread was updated on Apr 26, 2023
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Asking to pay me extra for rescheduling rudely.

Address:Delhi.

I have recently rescheduled my flight and i did not receive the conformation even after paying the difference and convenience fee.
Since i did not receive the confirmation I called customer care, they first told me to pay 8k more in the name of fare difference and then i called them again because, this time another representative told me to wait for 3-4 hours, it generally takes this much time and ge told me it will be confirmed....
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I
iqbalakhter
Apr 24, 2023
Feb 24, 2024
This thread was updated on Feb 24, 2024
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Non refund/ Fraud

Dear sir/ madam,
I am iqbal akhter, an nri staying in saudi arabia.
I booked a round trip ticket for my wife through easemytrip.com aka emt which was scheduled for[protected]Chandigarh to dammam) and the return was scheduled in january 2023. I had to reschedule due to some reasons. Website accepted the rescheduling fee and gave me confirmation of booking but never sent me the ticket. I tried to cancel the tickets but the...
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R
RiteshRanjan2626
Apr 24, 2023
Apr 25, 2023
This thread was updated on Apr 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated of 20400 rs.

EaseMyTrip,

Booking ID: EMT[protected]

Client number: [protected]

Hotel Name: The Wave by Citrine

Has swindled me of 21000, their booking team has been constantly fooling me for 2 days that we will update your booking and it's still pending.

I have called 12 times in the last 24 hours either getting a response that we will call you back in 20 minutes or that the 20 minutes...
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V
Vijaya Simhan
from Chennai, Tamil Nadu
Apr 23, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
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Refund not initiated for more than 8 months

I have booked a ticket with ease my trip and cancelled the ticket before my journey but the refund not initiated they said its pending from airline side but while enquiring they said its pending from easymytrip side I have contacted customer care more than 10 times but issue not resolve yet please investigate and do the needful.

Name : Vijaya simhan Mohan
Booking ID AIR INDIA PNR 66AE8U
Mobile: [protected]
Ease...
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S
Shikha K G
Apr 17, 2023
Apr 19, 2023
This thread was updated on Apr 19, 2023
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Refund request for international flight for 4 months

This is with regards to the refund and cancellation for my ticket no :[protected]/1/1 and PNR - 5CRJ3I.

It's been months since I am following up on this refund. We had booked a similar ticket through MMT and we have received the refund for the same. Only with Easemytrip we are facing so many issues. Please apply for refund to the airline through their help desk....
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