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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

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New Delhi District
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110037

Ecom Express reviews & complaints page 7

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R
Rajaji ji
Sep 4, 2023
Sep 15, 2023
This thread was updated on Sep 15, 2023
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Short Payment received

Address:TRN taran taran branch

Dear sir,
My name is Harsimranjit singh
My dp code is DP127382
I have received payment only 1562.77 rupees in 01 August 2023.my pending payment is 3487.77 rupees
My work days is 21 August 2023 to 27 August 2023.so please solve it....
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K
kapoor,,,
from Delhi, Delhi
Sep 4, 2023
Sep 4, 2023
This thread was updated on Sep 4, 2023
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Undelivered product and fake attempt

I have shipped a order through shiprocket via ecom express. AWB :[protected]
My order has been shipped on 27th August from Delhi to gurgaon and estimated delivery date is 29 th August. But on 30 th it's showing undelivered after out for delivery. On 31st it's showed again undelivered and reason is customer refuse which was fake bcoz no one called. On 1st ofd locked applied and on 2nd it took again out for delivery and again undelivered...
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F
Fae
from PATTAMBI, Kerala
Aug 31, 2023
Sep 4, 2023
This thread was updated on Sep 4, 2023
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Very bad customer service

My products were supposed to be delivered on 26 august 2023. But it's still not delivered till date. I am really frustrated as they're not even making any attempts to deliver. I have not received any calls from the delivery partner. I want my parcel as soon as possible.
The AWB number is [protected]...
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B
Bhavnish Wadhwa
from Delhi, Delhi
Aug 29, 2023
Aug 30, 2023
This thread was updated on Aug 30, 2023
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Wrong delivery of product

I am writing to express my disappointment and concern regarding a recent order that I received from company. I placed an order with order number #[protected] and was expecting to receive Kiara Sky Blue Embroidered Suit as per the order details.

However, to my surprise, the package I received on August 29, 2023 contained a completely different product, namely only Saree Blouse. This is clearly not the item I ordered, and I...
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W
Weed beats
from Amroha, Uttar Pradesh
Aug 26, 2023
Aug 28, 2023
This thread was updated on Aug 28, 2023
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Not giving my order

Hi my name is parth Agarwal and I want to complain that Ecom express is not delivering my oder to the customer and the are also not returning me my goods please help me that product worth alot for me please return it to me or send it to the customer named fox prox and the AWB no is [protected] please do this fast as possible...
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G
Gangarajula saiteja
Aug 26, 2023
Aug 28, 2023
This thread was updated on Aug 28, 2023
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Product wrong

Address:Kothapally. Mupkal nizmabad h. No 2-74
Website:Ecom

I ordered a 3 shirts of combo and i will 3 T shirts...
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Y
Yasar Arafath Ali
Aug 23, 2023
Aug 24, 2023
This thread was updated on Aug 24, 2023
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Ajio

Address:Anchetty (PO)

Iam return my order but not show update
21Aug23...
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R
RAM KISHAN
from Noida, Uttar Pradesh
Aug 23, 2023
Aug 25, 2023
This thread was updated on Aug 25, 2023
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9980400955

Deepak Kumar
502, SRS tower, Near MEwala Maharajpur MEtro
Faridabad, Pin Code-121003
Mobile no. [protected]...
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R
Rgcdulas2003
from Visakhapatnam, Andhra Pradesh
Aug 22, 2023
Aug 24, 2023
This thread was updated on Aug 24, 2023
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Delivery of my order not completed

Address:Visakhapatnam

I have ordered my product on 13th August and the delivery date was 18th August but courier boy never called me and when i am trying to reach they never picked my call while i am tracking my product the status is showing unsuccessful attempt. I am updating my address and my number but nothing happening kindly improve your service my order number is AIN03893089 and awb is[protected] today is showing ofd lock applied and revoked again. Kindlyresolve...
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S
Sandhya2113
from Siliguri, West Bengal
Aug 22, 2023
Aug 24, 2023
This thread was updated on Aug 24, 2023
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Extreme delay in delivery

Address:Siliguri

The order with order id[protected] was out for delivery and was ought to be delivered about 4days ago. But till now the delivery agent hasn't called me. And the Phone number in of the delivery agent is also not available. I want my parcel to be delivered ASAP. Or I want total refund of my money. Worst service ever....
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K
KanikaMendiratta
Aug 21, 2023
Aug 21, 2023
This thread was updated on Aug 21, 2023
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Order Status Delivery

I have ordered my product on 13th August and the delivery date was 18th August but courier boy never ever called me and when i am trying to reach they never picked my call while i am tracking my product the status is showing unsuccessful attempt. I am updating my address and my number but nothing happening plz improve your performance and someone is waiting for there product but your are always delaying my order number is #NYK[protected]...
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M
Aug 18, 2023
Aug 21, 2023
This thread was updated on Aug 21, 2023
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Wrong material received.

Address:Vill- Rambati,PO - Bhanderhati,Ps- Tarakeswar,Dist- Hooghly,WB,Pin- 712301

My order a laser distance meter, order no [protected], paid rs 1499 dt 11/08/2023, but received a false material. I return the false material and return my money back.Is is very sad after 7days nobody can take serious action.
Regards
Manas Kumar Ghosh
Mob [protected]...
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M
Aug 17, 2023
Aug 18, 2023
This thread was updated on Aug 18, 2023
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False material received

Address:Vill- Rambati,PO- Bhanderhati,Dist - Hooghly,WB

My order no [protected], paid rs 1499, but received false material, I want refund my money back....
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K
KusumCBala
Aug 17, 2023
Aug 18, 2023
This thread was updated on Aug 18, 2023
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Earlier OFD locked and after complaint marked RTO locked-- not once tried to call me to deliver. false remarks

Address:Sector 122, Noida 201307

My order #[protected]
Yesterday I files a complaint for OFD since 13th Aug, and now they have marked my complaint as resolved and put it in RTO locked. Like what a lie is this? My 10 kgs order you simply playing with it ? Not once received a call. Deliver my product today or else I will go to police for your fraud. Shame on you! Your customer care number never respond. You don't let customer get to you and you put false remarks. Deliver...
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K
KusumCBala
Aug 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OFD Lock Applied- Out for delivery since a week

Hi My AWB #[protected]
It was dispatched on 10th and has been in OFD status since 13th of August.
It daily says our for delivery but you guys never deliver. You guys don't pickup any call or no dot update. Please update me about my product, I have been waiting and trying to contact you in all possible manner but this is highly unprofessional of you.
Please deliver my product soon or else I will be needing to take help...
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Please refund me 972rs...
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S
Shri Kant Yadav
from Jaunpur, Uttar Pradesh
Aug 9, 2023
Aug 9, 2023
This thread was updated on Aug 9, 2023
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Lever spray

Address:शेखपुर सुतौली खुटहन जौनपुर

The product that I had used is a very bad and poor quality product, it would be better if this product is returned as soon as possible because I do not want to complain to the company...
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Y
Yashfrr
from Ahmedabad, Gujarat
Aug 6, 2023
Aug 7, 2023
This thread was updated on Aug 7, 2023
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Order stuck in transit since 3 days

I've ordered some shoes parented by adidas through Ecom express, The've been stuck at delivery centre since 3 days when the expected delivery was on 3rd August 2023.I contacted both Ecom express and adidas through email and phone but There was no response from Ecom express and adidas said it would be delivered within 2 days but I still haven't got it.The adidas tracker says that it is in transit and the Ecom express tracker says it's in delivery...
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P
poonam@09
from Neem-Ka-Thana, Rajasthan
Aug 6, 2023
Aug 7, 2023
This thread was updated on Aug 7, 2023
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Delivery agent from Ecom Express took extra products and Myntra didn't receive those products so they are not giving refund

I have returned below mentioned 3 products on 9th June:
1. M.A.C Longwear Tansfer Proof Lip Liner Pencil - Soar 1.45g Size 1-2 ML
2. Lemon & Pepper Gold Toned Solid Kitten Heels Size: 38
3. Voylla Cubic Zirconia-Studded & Beaded Jewellery Set Size: OneSize

But I didn't get refund of 2nd and 3rd items. I got messages from 2 companies Ecom Express and Ekart Logistics to return the product and I have returned...
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N
Naveen 2002
Aug 5, 2023
Aug 7, 2023
This thread was updated on Aug 7, 2023
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Still now Package not received

No response no reply from Ecom express side. And very worst service in delivery. My product not yet delivered still I'm waiting.
AWB Number ( [protected] )...
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