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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express reviews & complaints page 11

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S
Shraddha@K@Patel
from Ahmedabad, Gujarat
May 20, 2023
May 22, 2023
This thread was updated on May 22, 2023
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Delivery not received yet

Website:Ecom express

I kindly request Ecom Express to deliver my PW modules as soon as possible. When I called on customercare number they just disconnect my call and on tracking site also it is showing undelivered, no delivery boy has soon contacted me about my books delivery and just updated my books delivery status as undelivered. From last 2-3 days ecom express sms that delivery today but no delivery boy comes. Sorry to say but Ecom express service is not...
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K
KhushiP
from Bhiwadi, Rajasthan
May 19, 2023
May 22, 2023
This thread was updated on May 22, 2023
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Order not getting delivered

Hi
I placed an order from reliance jewels on 22nd arpil.
My AWB number is [protected]. On tracking it on the website i see that the order is in transit since May 1, 2023
.
On contacting the customer care number the IVR replies that products is expected to be delivered by 28th April, 2023 even though it is alreasy 19th May.

There is no update nothing just poor service on your part...
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G
Greeshma G
May 19, 2023
May 22, 2023
This thread was updated on May 22, 2023
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Delivery status not updating

I have ordered a product from bonkers corner on 11 may. the estimated delivery was on 17 may. it was not delivered on time. and current current status of the product is also not showing in the site. it is showing 346 unable to connect in Coimbatore cja for the last four daysm what is the current status?...
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K
Khushi rawat 23
from Faridabad, Haryana
May 19, 2023
May 22, 2023
This thread was updated on May 22, 2023
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I'm complaining about my package is out for delivery and then no call came and then immediately it shows undelivered

It's the third day that the delivery is not made. From past two days all I could see the package out for delivery and no attempt of call or delivery was done and just simply updated as delivery undelivered. This is very annoying. Even I tried to contact agent by your customer care number but it says that 'your call can't directed to the delivery agent". I tried to contact with many other number you gave on your websites but i get no answer....
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S
SomritaGhoshRay
from Kolkata, West Bengal
May 18, 2023
May 19, 2023
This thread was updated on May 19, 2023
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Shipment not delivered and showing as wrong address in status

My shipment delivery was not attempted and address shown as wrong in status.I updated contact number still noone contacted and status shown as ofd lock.I contacted customer service still no response through email....
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R
rahultims
May 18, 2023
May 19, 2023
This thread was updated on May 19, 2023
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Not delivering my order 3154980039

My package awb [protected] is sitting there in their Bhiwandi Thane warehouse for 4 days still they are not delivering....
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S
Sidharth Paliwal
May 17, 2023
May 17, 2023
This thread was updated on May 17, 2023
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OFD Lock applied while delivery was not made and noone cam to house

I had ordered my package on 29 April and today is 17 may and my package has not been delivered. Ecom is showing several delivery attempts made and ofd lock applied while no one came to the house to deliver. Ecom express are updating details without attempting to deliver.I needed medical package very urgently but it has been stuck due to Ecom....
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Baljinder992708
from Muktsar, Punjab
May 17, 2023
May 18, 2023
This thread was updated on May 18, 2023
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Money Deducted but didn't order something

My name is Baljinder Singh. My account has been debited by 2, 000 rupees and I haven't order anything from any site. The incident took place on[protected]. The bank you are responsible for this and we can't do anything about it....
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K
khan ashfiya
May 17, 2023
May 18, 2023
This thread was updated on May 18, 2023
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Pw module

I have ordered my books on 25 may from 5 may it shows that delivery is on shipment centre but Ecomexpress the service here is zero they only give u headache.. today is 17 may. I regularly call Ecom express no Response is given to customer. Yesterday I got message that you delivery is on way. And I even didn't get call from delivery boy and He just put message that undeliverable. It's make me stress as I m preparing for my neet exams my books...
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R
rhtkumar
May 17, 2023
Oct 26, 2023
This thread was updated on Oct 26, 2023
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Shipment held and ofd lock applied

I placed an order last week on 10th May 2023 through this link:

It was processed and was out for delivery for the first time on 13th May 2023 but when I called the delivery person he said I won't be able to deliver as the package was assigned to him in the afternoon and he is not going to deliver in my area for today. He said he will be delivering next day in morning for sure as he knows me and my address really well (he has...
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R
rhtkumar
May 17, 2023
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Advance Whey Protein 2KG

I placed an order last week on 10th May 2023 through this link: https://scitron.com/collections/whey-protein-powder/products/buy-advance-whey-pr...

It was processed and was out for delivery for the first time on 13th May 2023 but when I called the delivery person he said I won't be able to deliver as the package was assigned to him in the afternoon and he is not going to deliver in my area for today....
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R
rajeshmenon
from Ahmedabad, Gujarat
May 16, 2023
May 17, 2023
This thread was updated on May 17, 2023
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Orders not delivered yet.

I placed an order for 2 phones via mi.com on 11-May-2023. The due date was 15-May-2023. The tracking shows that the product reached my city on 13-May. Since then it is showing Bag Scanned, In Transit etc statuses repeatedly everyday.However it is not delivered yet. Please look into it and ensure product delivery.

Attached is the screenshot of status tracking....
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K
kalaiya
from Chennai, Tamil Nadu
May 16, 2023
May 17, 2023
This thread was updated on May 17, 2023
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My order stuck in 'in transit'

No updates on my order, stuck in 'in transit'
I had ordered my shoes from TATA CliQ on 09/5/23 and was able to track it till 15/5/23, where it was in 'in transit'. It's been since it's stuck in 'in transit'. I have tried calling the customer care but was always a recorded message. Please resolve this issue ASAP!...
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S
Sunita srivastav ji
from Satna, Madhya Pradesh
May 16, 2023
May 17, 2023
This thread was updated on May 17, 2023
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Late delivery and inconvenient service

Website:[email protected]

As i have orderd something i showes it will be delivered on 15 may buy i am still waiting for it and as i complaint this on there website but non of there officials contacted me yet...
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V
vansh17000
May 15, 2023
May 17, 2023
This thread was updated on May 17, 2023
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PW module not reached

I ordered PW module and they are coming by Ecom express tha tracking updates are not coming now since 4-5 days order reached Jaipur but still not delivered to me why ?
And also the customer care number making unsatiffaction
Please avail order as soon as possible
Awb number:-[protected]...
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S
saahil varghese
May 13, 2023
May 15, 2023
This thread was updated on May 15, 2023
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Petrol and Salary Not Credited

Address:JG9G+RFC, Valamparambil Buildings, near Kochualumoodu, Kumaranalloor, Kottayam, Kerala 686016

My name is Saahil Varghese, Iam in delivery job in kumaranalloor branch(kottayam, kerala),
My ID O427125, my petrol earnings are hold in 15 days and salary not credited, kindly request to clear my salary...
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8
8487
from Dharmapuri, Tamil Nadu
May 13, 2023
May 15, 2023
This thread was updated on May 15, 2023
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I ordered realme 10 pro mobile not delivered

The delivery partner not attempt in any call and delivery failed then now ofd lock seen in website. So resolve the problem as soon as possible....
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E
emercyl
from Chennai, Tamil Nadu
May 12, 2023
May 15, 2023
This thread was updated on May 15, 2023
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Door Delivery Refused

Dear Sir: This is to bring to your kind notice that the delivery person called me a few minutes prior to reaching the spot stating that he cannot do the door delivery and that he has luggage under his custody, so he cannot come upstairs and do the door delivery. Previously, another person also told me the same thing, that the company has instructed them not to leave the luggage which is under their custody downstairs while they deliver the...
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N
Nitten
May 11, 2023
May 15, 2023
This thread was updated on May 15, 2023
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Address change

On 7th of April 2023 I ordered a set of books from Physics wallah so they couriered it through ecom express and assured that my books would arrive before 7th of may . On 2 may the message arrived from Ecom express that my package would be delivered on that particular day but it didn't came it happened a few times and they called me confirming my address because they thought my address might be wrong so I confirmed it correct but still it...
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Umasri parnam
May 11, 2023
May 11, 2023
This thread was updated on May 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Updating delivery unsuccessful without any call

Website:Ecom express

It's the fourth day that the delivery is not made. From past three days all I could see the package out for delivery and no attempt of call or delivery was done and just simply updated as delivery unsuccessful.Today I could see ofd locked in website.Ecom express it's really frustrating that how without any attempt of call or delivery just updating in website delivery unsuccessful.Ecom express take necessary action and get the ofd lock removed...
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