[Resolved]  Samsung India / Rt - 26 Hcux 1 Ref / 250 Ltr — PROB. IN THE REF. WITHIN 1 YEAR

Address:

North 24 Parganas, West Bengal

Sir, I purchased one Samsung Refrigerator on[protected] fromGreat Eastern(Kolkata 700001) .In the month of April 2012 I found crack at the bottom liner. Then I complained at their customer service on[protected] D.No.[protected] ). Then they sent their Sur.Engineer 2 times.They took photos.The Engineers telling this is crack. But Company was telling this is not crack only scratch . After then they told i complained afer one year , so Conpany will not replace it . I mailed all dates when i purchased. Then they sent me a letter, which i received on 04.10.2012 . In the letter they tolled that it is not repairable. So Company will refund the invoice value after 22% deprecation deduction.This is not acceptable for me.So at last I am bound to put a complain to you. Thanking you. Pankaj Bhattacharjee, Agarpara. saktipur, kolkata 700109.