[Resolved]  Elica — regarding product issue: 773 ct vetro

Address:Pune, Maharashtra
Website:myelica.in

This is regarding elica model "773 ct vetro" which i bought in 2017 from vijaysales gurgaon.

Within 1 year i have made 2 complaints regarding burner/flame issue and paid service charges as well (Inr 413 per service)

I bought a product paying, say 4000 inr and investing 826 inr per year for maintenance that's not a fair deal, right?

Again i am facing low flame and knob rotation issue.

No doubt that elica is good in look but it should be good in cook as well.

In case again i pay 413 inr means, within a year i end up paying inr 1239 [413*3] for a product costing 4000 only.

Better to have cookstove from hp/indane/bharat gas itself, lookwise they may be plain-standard but they last long and no maintenance required. At the end cooking matters, not the fancy stove.
Was this information helpful?
No (0)
Yes (0)
Jan 20, 2019
Complaint marked as Resolved 
Elica India customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2018
Elica India Customer Care's response
Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Elica India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    621
    Pending
    24
    Resolved
    362
    Elica India Phone
    +91 92 4300 7666
    Elica India Address
    37/1/1 Kondhwa Pisoli Road , Pisoli, Pune, Maharashtra, India - 411060
    View all Elica India contact information