[Resolved]  Eureka Forbes — aquaguard crystal nxt uv+uf water purifier red light blinking issue

Address:500075

Recently i bought this model and very next day after installation (Oct 25, 2019) sensor fluctuating between red/green/blue colours. Customer support staff visited twice with no proper idea about the exact issue. Still the issue is not resolved.

Looks like this model itself has this flaw (Refer to https://www.consumercomplaints.in/eureka-forbes-red-light-blinking-c1737596).

Can i expect any help from this portal as the support staff looks unprofessional.
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Dec 11, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2019
Eureka Forbes Customer Care's response
Dear Customer,

Kindly send in your registered contact number or customer ID here. I'll have my team connect with you at the earliest for further assistance.

Regards,
Anita
Nov 08, 2019
Updated by apeddau
Thanks for your reply.

I had to make multiple calls to your customer support to escalate the issue and get it fixed.
Hopefully it will not repeat again.
Verified Support
Nov 10, 2019
Eureka Forbes Customer Care's response
Dear Customer,

I'm glad to hear that your concern has been addressed. Feel free to get back incase you require any further assistance.

Regards,
Anita
Complaint comments 

Comments

My crysta nxt aquaguard water purifier is not working since 1.11.2020, it is not discharging water.I have previously complained through customer care service via phone call but any technician has not been sent till now. My name is Ankush Mittal
Registered number:[protected]
E-mail: raghav.[protected]@gmail.com
Please respond to my query as soon as possible
My Eureka forbes crystal NXT is not working for warm and hot water function.

This happened before also and again the same issue arised.

This model is giving issue frequently and need proper support or replacement.

email:- rohitmishra.[protected]@gmail.com
Mob:- [protected]

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