[Resolved]  Eureka Forbes — dr aquaguard worst servicing

Address:

Satara, Maharashtra, 412806

On 3 sep 2017, at 3:14 p. M., shahebaz panhalkar wrote:
Stop giving me these standard reply and get me some conclusion

Sent from bluemail
On 3 sep 2017, at 2:52 p. M., "[protected]@eurekaforbes.com" wrote:
Dear customer,

Greetings from eureka forbes!

We acknowledge the receipt of your mail. Basis your request, we have created a reminder; your request number is [protected].

The technician will visit your premises as early as possible.

From: shabaaz panalkar [mailto:[protected]@gmail.com]
Sent: sunday, september 03, 2017 12:44 pm
To: [protected]@eurekaforbes.com
Subject: re: re: re:

Every day i see only follow up no action, can't believe on such worst service with this big brand

—
Sent from mail. Ru app for android

Sunday, 03 september 2017, 00:41p. M. +05:30 from [protected]@eurekaforbes.com :

Dear customer,

Greetings from eureka forbes!

We acknowledge the receipt of your mail. Basis your request, we have created a follow up 2; your request number is [protected].

The technician will visit your premises as early as possible.

From: shabaaz panalkar [mailto:[protected]@gmail.com]
Sent: saturday, september 02, 2017 12:47 pm
To: [protected]@eurekaforbes.com
Subject: re: re:

What is the time line? This email sound more false hope and lies like always

—
Sent from mail. Ru app for android

Saturday, 02 september 2017, 09:23a. M. +05:30 from [protected]@eurekaforbes.com :

Dear customer,

Greetings from eureka forbes!

We acknowledge the receipt of your mail. Basis your request, we have created a follow up ; your request number is [protected].

The technician will visit your premises as early as possible.

From: shahebaz panhalkar [mailto:[protected]@gmail.com]
Sent: friday, september 01, 2017 10:05 pm
To: [protected]@eurekaforbes.com; [protected]@eurekaforbes.com
Subject: re:

Team,

There has been no updates since i logged a request. Since i have taken this machine i always faced the problem with service of eurakaforbes so as a customer i am highly dissatisfied.

I want this request to escalated on urgent basis.

Shahebaz panhalkar

On 27 aug 2017, at 1:57 p. M., "[protected]@eurekaforbes.com" wrote:

Dear customer,

Greetings from eureka forbes!

We acknowledge the receipt of your mail. Basis your request, we have registered your complaint, your complaint no. Is [protected].

The technician will visit your premises within 2 working days.

From: shahebaz panhalkar [mailto:[protected]@gmail.com]
Sent: sunday, august 27, 2017 1:39 pm
To: [protected]@eurekaforbes.com
Subject: re:

Hi team,

I have been told in start that two servicing are free in dr. Aquguard it's been more then year now and i have never been contacted for any servicing.

This is extremely frustrating now to take follow-up on what brand promised when they sell products and later they just don't care.

I want this servicing to be done asap.

Shahebaz

Sent from bluemail

On 18 apr 2017, at 7:44 p. M., webeuroable wrote:

Dear mr. Panhalkar,

Greetings from eureka forbes!

We acknowledge the receipt of your mail. Basis your request, we have registered the complaint,

We thank you once again for this opportunity to service you better.

Thanks & regards,

Customer care

Email signature_2

From: shahebaz panhalkar [mailto:[protected]@gmail.com]
Sent: tuesday, april 18, 2017 8:34 am
To: [protected]@eurekaforbes.com
Subject:

Hi team,

I would like to inform you on servicing of my aquaguard where i received a message a month ago and nobody came for servicing.

I would like to know reason for this and also get this done asap.

Thanks,

Shahebaz

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