Eureka Forbes — Eureka forbes Aquaguard

Myself Tushar Budke, presently living in Penkar pada, Miraroad East. We are using aquaguard since long time but service which eureka forbes is giving now is very pathetic, they are totally not bother about their customers.

My wife Mayura Budke made complaint on 25 th sept 2020

"" Dear friend your complaint no. is [protected]. Due to the Govt restrictions to contain Corona outbreak please expect a delay in our response. For future requests, visit www.eurekaforbes.com""

Later nobody bother to call even for 4-5 days and No one come to check what is wrong with aquaguard. Later after calling so many time one person came name sanjay (mangesh Tiwari) on 7th Nov 2020 he said some problems with filter which he rectify in 2 days then later on nobody called to check status.

I again put complaint on 30th Nov 2020

""Dear friend your complaint no. is [protected]. Due to the Govt restrictions to contain Corona outbreak please expect a delay in our response. For future requests, visit www.eurekaforbes.com""

Then some person Rohit Tiwari called that he will rectify complaint in 2 days but still no any response till todays date
I called Rohit Tiwari to ask when he is coming to rectify he said your AMC is expired. It is very unfortunate to know that Eureka forbes does not have any data about our AMC. Our AMC is valid till 19.12.2021. Then he said his company doesn't have any copy and ask to send copy.

today i called again Tushar Gangurde to ask about about complaint, and he said that he doesn't have any data for complaint.

It's really very pathetic the way eureka forbes customer service people making fool to their customers and delivering very bad service, letting their reputation down. these people should be held responsible for such services.

I have 1 year twins at my home and they need only clean water because of this issue I'm ordering everyday 20.litrs of bisleri water from outside.
Already passed more than 2 amd half months but still Eureka forbes can not solve such small problem giving different reasons everyday even after having valid AMC.

Please find attached AMC for your reference.

Tushar Budke
Mayura Budke