[Resolved] Eureka Forbes — hose pipe for vacuum cleaner trendy nano model ld-615

Shirishkumar Joshi

from Mumbai, Maharashtra

Address:

F3/601 602 VIJAYNAGAR SOCIETY, SWAMI NITYANAND MARG NEAR FLY OVER, BRIDGE ANDHERI EAST, Mumbai City, Maharashtra, 400069

We have purchased trendy nano model ld-615 vacuum cleaner from vijay sales. After using it for 16 to 18 months the locking portion of hose pipe broke. I had lodged the complaint 3-4 times. The company person visited only once and promised to send the spares in couple of days. I had specifically told that i am ready to pay charges for the same. After one visit no body had appeared nor i received any communication from forbes.

If hose pipe is not available then you can provide the complete fixture.

It is very difficult to show faith on such so called big brand.

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Aug 11, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2019

Eureka Forbes Customer Care's response Dear Shirishkumar,

I'll surely look into this. Please send in your registered contact number/customer ID here. I will have my team connect with you.

Regards,
Priya

Verified Support

Jul 08, 2019

Eureka Forbes Customer Care's response Dear Shirishkumar,

I am still awaiting the above details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Priya

Verified Support

Jul 11, 2019

Eureka Forbes Customer Care's response Dear Shirishkumar,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day!

Regards,
Priya