Eureka Forbes — Nonsense service

Address:Bangalore, Karnataka

This is supposed to be a Shapoorji Pallonji company and its one big nonsense team. From road shows to direct home selling they do everything to sell and product and for sure vanish to think air once done. Service ?? does that exists at all, none turns up, even if they do so, their only interest is to again sell an AMC which is a mess. No body knows how to reach any of their service point to get some spares, and if you reach so, most of the time they say the model is obsolete or no spares available, even for the standard filters, it is nearly impossible to get easily. Pity is these filters are also not sold elsewhere, not even on online stores !! Its a shame that such a big brand and a company like SP does this way
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Hi Krishna Balamurali,

We regret the inconvenience caused to you. Please share with us your contact details/complaint no / customer ID and we will get back to you at the earliest.

Regards,
Eureka Forbes Team
The model I have is NOVA GOLD, I need sediment filter, activated carbon filter and the spare caps for the filter cylinder (where sediment and carbon filters are located)

I dont trust your service personal as they have spoiled the caps last time, so I would like to replace these my self.

Let me know the cost and how you will reach it to me
Now you can see for yourself how careless and irresponsible your team and company is !! It's over 4 days now I asked for the spare parts that I require but none of you have replied yet.

Is there some sense of customer service or is it always sell and forget kind of attitude you have.

Eureka forbes is anyway known for its SELL only attitude, but you have proved it again

Have some concern, reply or call me ([protected])

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