[Resolved] Eureka Forbes — promotional gift not delivered | |||
This is to bring to your notice that one of sales employee of eureka forbes limited has visited my place for selling of dr aquaguard magna machine hd ro.in nov'2018. And with his promise of after sales service & offer of provogue watch which will be delivered after approx. One months time post delivery of machine. After agreeing terms with your sales employee mr. Aayush jain[protected] we have ordered the machine which got delivered by 20th nov 2018. While even after 9 months time we are yet to receive the watch which was promised to us. This is really unprofessional approach & misleading to the customer. I have called him number of times & also sent whats app messages but no response from his side till today. Necessary details given below. Sales invoice no.[protected] of dt.15.11.2018 Customer name: jitendra thakkar Customer code: [protected] Contact no. [protected] Was this information helpful? | |||
Oct 19, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Aug 31, 2019 Eureka Forbes Customer Care's response Dear Jitendra, Thank you for reaching out to us. I have shared your details with my team in Ahmedabad. Please be assured, a representative from my team will get in touch with you at the earliest for further assistance. Regards, Anita Verified Support Sep 13, 2019 Eureka Forbes Customer Care's response Dear Jitendra, I've been updated by my team that your concern has been addressed. Thank you for your support. Regards, Anita | |||
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