[Resolved]  Eureka Forbes — Refund-order cancellation

Address:Mumbai City, Maharashtra, 600088
Website:www.eurekaforbes.com

Sir,
I have cancelled the order dr. Aquaguard genius plus on 2nd jan 2017 through online mode. Please refund my money as earlier. I have already send emails and phone calls regarding refund on 7th jan 2017. So far money not refunded.
Order details as follows:
Customer id. [protected]
Order no. [protected]
Please take immediate action.
Thanks
By
Sampathkumar g
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Mar 26, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2017
Eureka Forbes Customer Care's response
Dear Sampath,

I have shared your details with my concerned team at Chennai. Be assured they will connect with you at the earliest.

Regards,
Priya
Feb 09, 2017
Updated by Sampathkumar Gowthaman
Still my money is not refunded, pls take action.
Feb 11, 2017
Updated by Sampathkumar Gowthaman
Still my money is not refunded, pls take action.
Feb 15, 2017
Updated by Sampathkumar Gowthaman
Sir, have cancelled the order dr. Aquaguard genius plus on 2nd jan 2017 through online mode. Please refund my money as earlier. I have already send emails and phone calls regarding refund on 7th jan 2017. So far money not refunded. After contacting Customer care today 15 Feb 2017, they said money refunded. But still I didn't receive the money.
Order details as follows:
Customer id. [protected]
Order no. [protected]
Please take immediate action
Thanks
By
Sampathkumar g
Feb 16, 2017
Updated by Sampathkumar Gowthaman
Sir, money is still not refunded by eurekaforbes more than 45 days, pls take action
Verified Support
Feb 22, 2017
Eureka Forbes Customer Care's response
Dear Sampath,

Basis the conversation with my representative, I understand that you have received your refund. Do let me know in case you need any further assistance.

Regards,
Priya
Apr 29, 2020
Updated by Sampathkumar Gowthaman
Ok thanks
Complaint comments 

Comments

I am Vijay bhikulal Agrawal from Akola cell no.[protected]. I have purchased water purifier (Model Name : Booster) last 15 months. nowadays noone come for servicing of your annual service. Please Send Your Technician for maintenance I ready to pay charges what may be.

from
Vijay b agrawal
E-mail Id : [protected]@rediffmail.com
Eureka Forbes Customer Care's response, Feb 7, 2017
Verified Support
Dear Vijay,

I've noted your issue. My team at Akola will connect with you soon to address your concern.

Regards,
Priya
Eureka Forbes Customer Care's response, Feb 8, 2017
Verified Support
Dear Vijay,

I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Priya

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