[Resolved]  Eureka Forbes — unsatisfactory service from your franchise venus ro system

Address:

Venus RO System, No. 103/2 Lake View Road, 4th Street, Postal Colony, West Mambalam, Chennai - 600033., 600107

Dear sir,
I am p. V. Thomas, retired additional superintendent of police, tamilnadu police service, residing at plot no 40, peter street, golden george nagar, nerkundram, chennai 600107. I have been a regular customer of eureka forbes for more that a decade purchasing different products. I had purchased a reviva ro water purifier. Subsequently on[protected], i purchased a new on through exchange - 2000 through your franchisee venus ro system, no. 103/2 lake view road, 4th street, postal colony, west mambalam, chennai - 600033. Then i took a amc for a 2 year period from[protected] to[protected] by paying rs. 7950/-. I was promised regular service of the reviva ro every 4 months. As noted in the contract receipt. But so far only one service was done and in spite of repeated phone calls, there was poor response from the franchisee. I am shocked at the poor service from a reputed company as yours.
I request that immediate action be taken for providing the free services of my revivia ro as per the amc.

Kind regards

P v thomas...