Eureka Forbes — water purifier is not working

rajan arora78

from Jaipur, Rajasthan

Address:

New Delhi, Delhi

I have launched complaint no 76412454 dated 20/05/2014 for replace my UV system because this UV system not clean the water properly 2-3 times I received calls from your company but no body till solved my problem I remind you please solve my problem. Other wise I stop my ECS. If you not replace my water purifier in future. NAME :- RAJAN ARORA ADD. :- WZ-156 3RD FLOOR GALI NO. 2 SRI NAGAR RANI BAGH NEW DELHI 110034 MOB :- [protected]; [protected] EMAIL :- rajan.[protected]@rediffmail.com

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Comments

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear rajan arora78, we regret the inconvenience caused to you and would resolve this issue
on priority.
We have made a note of your concern details. Our executive will fix an appointment at your convenience and resolve the issue at the earliest.
Regards,
Eureka Forbes Team

ggkgopinath

Red light flash is coming while running the machine.

Water taste is not good.

ggkgopinath

water purifier is not working and water taste also not good.

YOGESHMO

from Pune, Maharashtra

Hi,

I have purchased water purifier (Aquaguard Magna) a month ago and it stopped working suddenly.
I had logged request 6 days back and following up daily with the customer care but there is no action taken place.
Every day customer care agent says "Sir, please give us today's time" but there is no response.

I am really frustrated now and going to purchase new one from Kent (where seems to be very good service). I wanted to return this product.
Please guide me how to deal with it.

Thanks,
Yogesh More