[Resolved]  Fabric SPA — Poor service and damages

Address:Bangalore, Karnataka

I had given Fabric Spa Bangalore (Koramangala Branch) all my drapes and sheers for cleaning. I found they had changed the texture and shrunk one piece (The corresponding piece of the same set was fine. So don t know how they could spoil only one of those if both were treated same way). They also shrunk the lining of four pieces. I have ever since been struggling with them to sort out the problem. My drapes are still with them . Its over 4 months now. When I escalated stating I will go public about it, they started contacting me back making promises to solve the issue and visited my house. However as of now my problem is still not solved and they continue to default on the commitments made
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

First I gave my quit at Fabric spa Sarjapur and they returned it very nicely packed. I just felt like opening it in front of the delivery person to find that it was not at all cleaned but just perfectly packed. When I showed it to him he said it is stain ..Cannot be removed. I just washed it with plain water and it went away. It was not even washed !

I then gave my curtains to them(I shouldn't have, but was in a hurry and couldn't find another place to give). and warned that if I experience any problem I will not give anything at fabric spa, They did the same with my curtains. I opened the very nicely pack of curtains and saw that the all the dirt is still there.

They charge like hell for which we would expect very high quality service. But the service is really very poor.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Bangalore
    Karnataka
    India
    File a Complaint