Fabric SPA Complaints & Reviews

Order ID EFF[protected]

Fabric Spa Harlur is Brazenly Refusing to return 12 Garments that they collected from my home on 25th Nov 23

Complaint on Toll Free number is equally useless. Its a Brazen Dacoity....

I placed an order with Fabric Spa on 15th Sep (Order No.EFF[protected]. Delivery was promised on 22nd Sep. Received a message confirmation as well. Even after several reminders garments haven't been delivered till now. This morning I was assured by Fabric Spa representative that my garments would be delivered today for sure. And as expected didn't get my garment delivery. I want my garments back asap.
I just hope these guys haven't...

Dear Fabric Spa,
I have not received my garment even now., I was waiting for past seven dayson request from store manager. Today I called store manager (Ms. Sujatha) whose no is given by Fabric Spa call centre., her no is [protected]. She picked up my phone once saying she will call me back immediately. She did not call back, now when I am calling her, she is not bothered to pick up call. Now when I called at this no[protected],...

Wrong product delivered, one out of 10 garments was not mine. The person sitting there was rude and was not listening...

Pathetic service. Very high cost and very poor service.
One of our blankets worth 3k is not delivered, even after following up for 2 weeks. Fabric spa keep telling that they cant find our blanket in their store. And by the end of 2 weeks, customer care itself is not picking up our call. We got someone else's blanket. And they don't care about the extra blanket that we got.
Also, the sofa cover that we gave has shrunk and is...

Dear Sir/Madam,

Your Wardrobe Dry cleaning store in Masjid moth, South Extension part-2 New Delhi has ruined my new Zodiac shirt worth over Rs 4000.

The shirt was given on 27/11/19 for dry cleaning to remove food stain. But instead today when I received the shirt there were yellow chemical stains on the top front side. The shirt cannot be worn now.

I am sharing all details with you attached. Your...

I have given my designer kurta for dry cleaning 1mknth ago. While giving the kurta i specifically told them that this is white colour and pls hand with care. When i got the kurta back after dry cleaning the colour has changed to yellow. Then have accepted it but yet not returned my kurta. Once they have called me that to check but the kurta was yellow they have not rectified it. Despite of making some 30 calls to fabric spa and going to there...

This was given to koramangala branch and it is costly saree. I had raised a complaint that even the dirt has not gone. They say that to be stain. If this wat the status and spoil a sentiment value which we have for saree. Who to believe any more fabric spa and give costly item.. Warning all to be very careful.
Never give for wash with this fabricspa who doe snot value your cloth.....

I had given my suit for dry cleaning at davangere branch fabric spa on 26/10/2018. When i recieved the clothing the quality, the shine, the colour was completely faded. The qaulity is extremely bad after the dry cleaning,
I request the authority ta take strict action.
I would like to get a refund of my whole suit amount or get a suit replaced.

Encl : the photos of the suit and the bills...

I always use them but the prabhadevi, mumbai branch has troubled me. They have my items since more than a week saying its ready & are not delivering it. This is ridiculous. Since 2 days i have been waiting for it. Wasting my time & waiting for a laundry drop service & they never turn up. I was a regular customer but never going to use them again. They have lost one of the regular clients.! Im shocked that i can not receive my stuff back!...

I am a regular customer of fabric spa.. I always gives lots of clothes for dryclean... Last time i gave a dress for dryclean.. After 3-4 month i opened tth dress to wear but it was not wearable.. Very bad dry clean and iron.. Then i gave tht dress to dry clean again... Delivery boy gave it back 2 times saying tht they will not do this.. Again.. Then they called me and talked me very badly......

I had given my wedding saree for dry wash and polishing at fabric spa hsr layout. What i received was a saree with full of creases, with black mark on them. The golden zari part had become pinkish. I have been following up with them and every time i get different mobile numbers. And none responded to how to take this further. I do want to give the saree to them again to rectify as its a costly saree and i am afraid they will spoil it....

Just sick people... I gave My dress for dry cleaning and asked then if they can deliver on 29th June 2017.. and they said very confidently "YES".. and they didn't deliver the dress which I have to wear tomorrow nd I am travelling early morning 4AM... so I called the guy who came to pick the clothes as he said "mam you call me, I will deliver", he picked the call and told he will enquirer nd get back to me. Then he didn't cal me back.. and...

I am a regular customer of Fabric Spa for 4 years now. Card[protected]

I prefer going to Indiranagar outlet and giving and picking my clothes on my own. On Nov 26, I called Busy Easy Fabric Spa who pick and drop clothes and gave 8 clothes.

After repeated calls 7 clothes were returned to me in the month of January but with 1 missing Tommy Hilfiger shorts which costed me Rs3999/-.and worn only once.
br...

I am one o[censored]r client form pune had given a brand new shirt of ck on 20 th nov...
Bill no - edp[protected]
Cust id - scm0348605

Your staff has the brand new garment.. Of mine. & not at all ready to accept the mistake... Which they did while ironing.. Its been almost a month but matter is still neutral..

Your staff is not qualified to guide, y rude.
I called on [protected] & pawan...

One garment shrunk and I can't get into it. 2nd dress became way too short and 3rd garment faded. Keep getting apologetic calls from staff but no concrete action taken by them so far. Very "protective" about their managers and refuse to let me speak to them and refuse to pass on the managers number. Absolutely frustrating experience...

This is with regards to my order # EFD[protected], which was placed since they ruined 2 of the blankets that were given for dry cleaning.Not only did I have a bad experience with them just like many other customers, but they also added the icing on the cake by lying every time I called up to enquire about my delivery time.The blankets that I had given them for drycleaning were cleaner as compared to what they were when they were delivered...

This is to bring to your notice that I'd given 24 articles of our aircraft linen (bed spreads, pillows, pillow covers, blankets etc) for drycleaning on 14.01.2015 at the Indiranagar outlet of fabricspa. I collected the articles more than a week later only to find 4 designer blankets ( 75% Cashmere 25% wool) completely damaged and beyond recognition. There was no time to rectify the damage as the blankets had to be carried on a long international...

I had given a set of 12 silk curtains with grommet rings to the Fabricspa in Indiranagar for dry cleaning, the price quoted was off the price sheet Rs12/sqft. The person at the front desk took one of the curtains to go measure it and I saw that he was laying a light cream colored curtain down on the floor to measure it. Upon questioning, I was told that they didn't have a measuring tape and were using the floor tiles to measure the curtain!!...

I had given Fabric Spa Bangalore (Koramangala Branch) all my drapes and sheers for cleaning. I found they had changed the texture and shrunk one piece (The corresponding piece of the same set was fine. So don t know how they could spoil only one of those if both were treated same way). They also shrunk the lining of four pieces. I have ever since been struggling with them to sort out the problem. My drapes are still with them . Its over 4...

I have been a customer of Fabric Spa since two years. I have never had issues with the service in particular the delivery of clothes. Last week(21/09/2013) I called them for a pick up. I was requested that since they had less staff, if I could drop the clothes they would do the drop back. I complied. On reaching the store, I was told that the outlet was nor called WADROBE and it was another venture of fabric spa. I asked the lady on desk...