[Resolved]  Free Charge — Freecharge payment not credited to bses

Address:Mumbai City, Maharashtra, 110092
Website:freecharge

Why my payment is still not credited to my account of bses my order number is
FCEW[protected] but still the payment is not made to bses i am now much tense why you playing with me why you want me to do why the payment is still not reflecting on bses site why these company is doing such kind of fraud with me where i go how i assure my payment bses send me bill to pay the bill of current months do you wnat me to twice pay the bill
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May 14, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2016
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Rajan,

Thank you for writing in!

We regret for the inconvenience caused during your recent transaction with us (order ID FCEW[protected]).

As per our records the transaction was successful and the service provider has confirmed the same with the reference ID FRC[protected]. In case the payment is not updated in service provider portal, the payment will be updated in your next bill.

Alternatively, you can also contact the service provider to confirm the same by providing the reference ID FRC[protected].

Please feel free to reach out to us if you have any further queries.

Happy FreeCharging,
Customer Success Team

www.freecharge.com

P.S: To ensure safe on-line transaction, refrain yourself from sharing your account / card information with anyone.
Sep 12, 2016
Updated by rajan dhoni
please explain service provider means the bses do i need to ask them about my payment to bses yamuna to whom i made my payment
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Payment of 29, 000 made for electricity bill to tata power ddl on 8th sep. 2016 ..but not received by them..no customer care number... .payment has been deducted from my bank account.
Please help me...?...

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