[Resolved] Free Charge — Mobile no. not recharge | |||||
Dear sir, I had recharge a reliance cdma mobile no.[protected] transaction id :-fcvw[protected] but its shows pending in our transaction status and the amount is already deduct from my account, then i had mailed to customer care department of free charge regarding this issue but they are not responding and not refund my money, i highly disappoint from free charge team. O plz help me out in this issue. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Sandhya,
As per your telephonic conversation with our customer service associate, we wish to affirm that there was no wrong deduction found on your account, hence we won't be able to pass any waiver. Thank you!
Regards,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that there was no wrong deduction found on your account, hence we won't be able to pass any waiver. Thank you!
Regards,
Reliance Communications
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
34%
Complaints
2441
Pending
0
Resolved
828
+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
We have noted your concerns and the same has been forwarded to the respective team for corrective action. They will get in touch with you directly to resolve the same. However, request you to help us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications