Freecharge.in / Accelyst Solutions — I am complaining about recharge mobile no | |||||
I recharge my airtel mobile from freecharge app my bank ac balance debited but no amount is creited in my mobile no i mail them 4 time but they said we resolve your problem. But no money is added in my account. I call airtel they said no any recharge done yesterday on your mobile. So what to do now i am very tence about it and very harrashed because of them. I want my money back. Please look into this matter. Was this information helpful? | |||||
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. | |||||
11 Comments | |||||
Comments
Poor service
Reply
Your a/c 00028255 is debited Rs 200 on[protected] A/c balance is Rs 350232.07 Info: INB/[protected]/PAYU.IN/freecharge
My account debited but my number not recharged with debited amount very poor service of freecharge
Recharge sucessful but customer did not get benefits why tell me please
I faced a similar problem when I recharged my phone using the freecharge app. After a recommendation from a friend, I have started using the Bill Bachao app that is very reliable. I havent faced any such problem till date. You can get this app here- http://bit.ly/ormbb
Not recharged
Yesterday I recharged idea number [protected] of amount Rs179. payment was successful but recharge not done.plz solve my problem.Re fund not come to my wallet
I recharge my Sir mobile and father mobile but that recharge failed but that money not come to my freecharge wallet so please solve my problemamount debited but not yet recharged
On 15/2/2015 i recharged rate cutter pack of rs 63 with thE ORDER ID FCVA[protected] my money has been debited but i didn't get the recharge yet pls do the needful Mobile phone operators and recharge portals should ensure that the end customer is insulated from technical glitches. What is more frustrating than not getting a refund? Waiting for a refund. During a recharge, the communication link between the recharge portal (Freecharge in the present case) and the bank snaps, leaving no proof of recharge. A slow customer care team is the last thing you want in such cases. Don’t you think it’s time to switch to, or at least try, a better option. Download the Billbachao app on your smartphone from Google Play Store. You will notice your woes disappear in a jiffy. Billbachao processes refund requests within 7 business days, as per the industry norm. Billbachao helps activate or deactivate value added services in a single tap. You can track your app-wise data consumption details, which helps you control your data spends. As you can set data consumption caps on your usage, you get alerts when you reach the set data limit. Billbachao provides you with a detailed break-up of calls as well as data consumed on Wi-Fi and mobile network. You can recharge for your friends in the same transaction and get complete consumption details through email. I suggest you download Billbachao as soon as possible. you can download this app here - http://bit.ly/ormbb
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