Freecharge.in / Accelyst Solutions — Money deducted but recharge not done

Address:	400051
Website:	www.freecharge.in

I have done 2 recharges of airtel with denomination of 347 and 500 INR .The money is deducted but recharge are still pending.3 days has been passed but still no solution is provided in-spite of repeated mails.The recharge ids are FCVA[protected] and FCVA[protected] . I want the refund of my recharges.