[Resolved] Freecharge.in / Accelyst Solutions — My ICICI Account had got hacked and the details had been used on your website | |||
Dear Team, My ICICI Account had got hacked and the details had been used on your website. He has also used the money by now. Please share the details at least so that we can catch them. Please help i need this support from you guys. This is not fair Transaction id: 70012186 Please cancel the transaction and refund my money regards, Swati Chaurasia [protected] Was this information helpful? | |||
Jul 29, 2016 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Jun 28, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Swati,
Thank you for writing in!
We understand that you require some assistance with your recent transaction. However, we are unable to trace your transaction details on our system.
In order for us to address your concern, kindly provide us the following details.
1.Email ID registered with FreeCharge
2.Recharged Number
3.Order ID
4.Date of transaction
5.Recharge amount
We appreciate your co-operation
Do write to us with the mentioned details on [protected]@freecharge.com and we assure you to resolve the query at the earliest.
Happy FreeCharging,
Customer Success Team
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 1 Comment | |||
Comments
I have already provided all the details and you guys are not ready to help is what i have received the mail
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