FreeCharge — No refunds either in the form of cashback or credits

Address:Lucknow, Uttar Pradesh, 226017
Website:freecharge.com

My mobile number is [protected] (Vodafone UPE). I tried to recharge my phone on 3 October 2015 amounting to INR 100 through SBI Net Banking. I was asked to enter the otp and i did it. Afterwards a freecharge internal server error was displayed. I checked it online and found that many users have faced this problem and they were refunded in 3 to 4 days. Today is 9 October 2015 and i havent received either credits or cashback. Unfortunately i dont have the transaction id with me but my SBI account was debited with INR 100 . I am sure if freecharge will look into this matter, i will be refunded soon. Thanks in advance ! [protected]@gmail.com
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