Freecharge Payment Technologies / Freecharge.in — Balance deducted from bank account but not received in freecharge wallet

Address:Thane, Maharashtra, 400615

On[protected] i had added Rs10 to my Freecharge wallet account([protected]@gmail.com) though my icici bank debit card.My bank account is debited by amount Rs10 but money is not added to my freecharge wallet.After transaction an error page was dispayed but when i checked my bank account it was debited.I have waited for more than 24Hrs not but still amount is not added to walllet
Kindly provide me the refund...
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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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