[Resolved]  Freecharge Payment Technologies / Freecharge.in — BSNL bill not updated

I have paid my BSNL landline bill from Freecharge app using debit card and the transaction was also successful. Its been 10 days but still the bill is not updated as Freecharge told it will be updated in 48 hours. Also contacted Bsnl customer service they told they didn't receive any transaction with this. Please resolve it as soon as possible because bill due date is also coming closer. For more information you can contact me on [protected]
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Oct 16, 2021
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2021
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

The transaction was Successful.

More details are shared to your registered email ID. Please check your email using ticket
# 2666337 for the same.

Regards,
FreeCharge Team
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    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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