Freecharge Payment Technologies / Freecharge.in — Doing fraud of Rs.2198

Address:	Mumbai City, Maharashtra, 400051
Website:	www.freecharge.in

Freecharge is the real fraud. Recharged my bsnl number twice with rs.1099 but didn't got the recharge and money deducted from my account. Here is my order id fcva[protected]. I recharged today i. E on 4th december. The money is deducted from my account but no recharge done. I confirmed it from bsnl customer care and they told me that the recharge is not successful on your number. Few days back on 16 th november i had done the same recharge which was supposed to be an unlimited net pack but instead freecharge provided me with main balance of only rs.970 which was useless as i can't activate this offer with main balance. I tried to contact freecharge customer care number but they never pick your call (If anyone don't believe just give a call at their helpline number they will never pick your call) so i mailed them and they gave me this excuse that i have selected topoup recharge instead of special recharge so i got the main balance. But in their freecharge website they don't have any option of special and topup recharges (But in freecharge app they have this option). I told them that i have recharged through freecharge website so i got no special/topup option which was not my fault but they stopped replying me after that. My order id of 16th nov is fcva[protected]. This time i tried once again as i had some money left in my wallet. I came to this conclusion now that freecharge will definitely do fraud if you do big transactions and you will definitely loose your money because there is no way to communicate with them as they will never receive your call on their so called helpline number and will also stop replying your mails once they are guilty. I want both my refunds as soon as possible or this time i will lodge an fir to the police. Enough of excuses by freecharge.