[Resolved]  Freecharge Payment Technologies / Freecharge.in — Menu shows 3g plan and finally activated was 2g plan

Address:	560076
Website:	Freecharge.in

I used freecharge to buy a 3g data plan from vodafone for mobile. Package that freecharge offered was 1gb data for 28 days for rs.205. I have attached menu snapshot from my mobile app. When i paid money, 2g plan was activated on mobile. I took the matter to freecharge customer care that am dissatisfied with them for misleading me into spending money for a plan, which is not suitable for my need. They carelessly closed the tickets asking me to contact vodafone directly. I dont understand why vodafone will even bother to answer for a mistake of freecharge. Now when i look at freecharge menu, they have moved this plan under 2g silently after my escalation. But they are not apologetic for their mistake and are not refunding money. I asked them to stop data plan and refund my money. Sheer irresponsibility and they dont even have a mechanism to escalate inefficiency in their operations. Anyways, i lost money and time for having chosen a worthless service like freecharge. Am not going to leave this matter here and soon will be approaching court about their business built on the foundation of cheating. But public should know about their wrong doings through this forum as well. Here is the id. Ka[protected]